Hotel Ratangarh Palace
Plot number 56, Hotel Ratangarh Palace, Hathroi Fort, Harikishan Somani Marg, near Banipark, Gopalbari, Jaipur, Rajasthan 302001
Gumo's take
Hotel Ratangarh Palace in Jaipur is a mid-range property with a 4.2/5 aggregate rating, known for its clean rooms, rooftop restaurant, and reasonable pricing. While some guests praise its location near the railway station and the friendly, helpful staff, others report significant issues with service quality and staff behavior. The hotel is best suited for budget-conscious travelers who prioritize cleanliness and location over consistent hospitality. However, recurring complaints about rude or indifferent staff and basic amenities missing may detract from the overall experience.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 68
- Staff & Service
- 54
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and well-maintained rooms, with some guests noting spacious and hygienic accommodations.
- Convenient location near Jaipur railway station and tourist attractions, with easy access to taxis and auto-rickshaws.
- Rooftop restaurant and bar offering a pleasant ambiance and reasonably priced food, with some guests praising the food quality.
Worth knowing
- Significant complaints about unprofessional and rude staff behavior, particularly at the front desk and during check-in/check-out.
- Issues with missing or inadequate amenities, such as missing toiletries, broken fixtures, and lack of basic supplies like toilet paper.
- Parking is limited and often requires guests to park on the street, which some describe as unsafe or inconvenient.
- Service delays and poor responsiveness, including slow room service, uncleaned rooms, and unaddressed guest complaints.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Doctor on call
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is Hotel Ratangarh Palace in Jaipur known for cleanliness?
Yes, the hotel is known for its clean and well-maintained rooms, with some guests noting spacious and hygienic accommodations.
What are the main complaints about the hotel's staff?
There are significant complaints about unprofessional and rude staff behavior, particularly at the front desk and during check-in/check-out, with some guests describing staff as indifferent or unhelpful.
Is the hotel's location convenient for travelers?
Yes, the hotel is conveniently located near Jaipur railway station and tourist attractions, with easy access to taxis and auto-rickshaws.
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