NINE PALMS RESORT
NINE PALMS RESORT, 245-249, Lions Ln W, near Sangh Shakti Road, Umraav Vihar, Khatipura, Jaipur, Rajasthan 302020
Gumo's take
NINE PALMS RESORT in Jaipur is a mid-range resort known for its peaceful ambiance, indoor swimming pool, and lush green surroundings. It is particularly popular for hosting family gatherings, corporate events, and weddings, thanks to its spacious layout and serene environment. The resort is praised for its hospitable staff, especially Mr. Bhawani Singh, who is frequently highlighted for his exceptional service. While many guests appreciate the cleanliness of the pool and the overall tranquility of the property, some reviews note issues with maintenance, cleanliness, and inconsistent service, particularly during peak times or events.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 78
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Exceptional hospitality and service from Mr. Bhawani Singh and other staff members, as noted in multiple positive reviews.
- Well-maintained indoor swimming pool and spacious, green surroundings, ideal for relaxation and events.
- Suitable for hosting weddings, birthdays, and corporate events due to its large, elegant layout and clean facilities.
Worth knowing
- Reports of inconsistent maintenance and cleanliness, particularly in rooms and bathrooms, as noted in several 1-star reviews.
- Short-staffing issues during busy periods, leading to delays in service and poor responsiveness.
- Complaints about the quality of food and catering services, with some guests describing it as subpar or unresponsive.
Common questions
Is the service at NINE PALMS RESORT generally good?
Yes, the service is generally good, with 39 positive reviews highlighting exceptional hospitality, especially from Mr. Bhawani Singh and other staff members. However, there are 13 negative reviews mentioning inconsistent service and short-staffing during busy periods.
What do guests say about the swimming pool at NINE PALMS RESORT?
Guests praise the indoor swimming pool, with 7 positive reviews noting that it is well-maintained and clean. There are no negative reviews about the pool itself, making it a popular feature for relaxation.
How is the food and dining experience at the resort?
The dining experience is mixed, with 9 positive reviews and 8 negative ones. Some guests find the food and catering services to be subpar or unresponsive, which is a notable concern for potential visitors.
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