Nirbana Palace - A Heritage Hotel

Nirbana Palace - A Heritage Hotel, Main D-Villa Building, Khasa Kothi Circle, Mirza Ismail Rd, behind Hotel Teej, Chanakyapuri, Kanti Nagar, Bani Park, Jaipur, Rajasthan 302001

4-star property 4.2 · 1,559 reviews analysed
Nirbana Palace - A Heritage Hotel – photo 1
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Gumo's take

Nirbana Palace - A Heritage Hotel is a 4-star property in Jaipur known for its traditional Rajasthani architecture, heritage ambiance, and in-house amenities like a restaurant, bar, spa, and outdoor pool. It is particularly praised for its breakfast and dinner buffets, with guests frequently mentioning the 'Smörgåsbord' and the quality of food. The hotel is favored for family stays and special events, such as weddings, and is located within a short distance of major attractions like Raj Mandir Cinema and public transit. While many guests highlight the hotel's charm and hospitality, some reviews note issues with room size, cleanliness, and inconsistent service from certain staff members.

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How guests rate it

Location
82
Facilities
78
Staff & Service
75
Room Comfort & Cleanliness
72

What guests love

  • Highly praised for its breakfast and dinner buffets, with guests frequently mentioning the quality and variety of food.
  • Well-maintained outdoor pool and spa, which are rare in the area and contribute to the hotel's heritage charm.
  • Strong heritage and architectural appeal, with many guests noting the royal and traditional ambiance of the property.

Worth knowing

  • Rooms are often described as cramped or small, with some guests noting a lack of space and outdated amenities like poor lighting and no mini-fridge.
  • Inconsistent service from staff, with some reviews highlighting unprofessional or indifferent behavior, particularly from front desk and night staff.
  • Issues with cleanliness in certain rooms and bathrooms, including complaints about odors and unhygienic conditions in some cases.
  • Noise from the street and adjacent rooms, which affects the overall tranquility of the stay for some guests.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Accessible
  • Air conditioning
  • Restaurant
  • Bar
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Outdoor pool
  • Spa

Common questions

What are the hotel's most highly praised amenities?

Nirbana Palace is most praised for its breakfast and dinner buffets, particularly the 'Smörgåsbord,' as well as its outdoor pool and spa, which are rare in the area. Guests also appreciate the heritage ambiance and traditional Rajasthani architecture of the property.

How is the service at Nirbana Palace?

Service at the hotel is a mixed experience, with 109 mentions in reviews. While many guests appreciate the hospitality, some have noted inconsistent service, particularly from front desk and night staff, with reports of unprofessional or indifferent behavior.

Is the hotel suitable for families?

Yes, the hotel is kid-friendly and is often chosen for family stays and special events like weddings. However, some guests have noted that rooms can be small and outdated, which may impact comfort for families.

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