The Grand Anukampa Hotels & Suites
The Grand Anukampa Hotels & Suites, The Grand Anukampa, Ajmer Rd, Shyam Nagar, Sodala, Jaipur, Rajasthan 302019
Gumo's take
The Grand Anukampa Hotels & Suites in Jaipur is a mid-range property with a 3.0-star rating and a 3.6/5 aggregate user rating based on 495 Google reviews. It is known for its 24-hour room service, restaurant, and proximity to attractions like Rambagh Palace and the City Palace. While some guests praise the spacious and clean rooms, the breakfast buffet, and the rooftop pool, the hotel suffers from significant issues with cleanliness, particularly in bathrooms, and poor service quality. It appears to be a mixed experience, with a notable divide between positive and negative guest feedback.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 58
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 52
What guests love
- Spacious and clean rooms are appreciated by some guests, with a few noting the comfort and maintenance of the accommodations.
- The hotel offers a rooftop pool and 24-hour room service, which are rare features in the area.
- The breakfast buffet is praised by a subset of guests as a highlight of their stay.
Worth knowing
- Bathroom cleanliness is a major concern, with 16 negative sentiments and multiple reviews describing unhygienic conditions, including cockroach infestations and broken fixtures.
- Staff service is frequently criticized for being unprofessional, unresponsive, and rude, with complaints about hidden charges and poor communication.
- Rooms are often described as dirty, with issues like stained bed linens, broken appliances, and poor maintenance reported in multiple negative reviews.
- Hidden or unclear additional charges (e.g., 'cleaning charges', 'amenities charges') are a recurring complaint, with guests feeling misled during the booking process.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Game room
- Casino
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Fitness center (free)
- Weight machines
- Spa
- Hair salon
- Doctor on call
- English
- Hindi
Common questions
Is the hotel's breakfast buffet a good feature to expect?
Some guests praise the breakfast buffet as a highlight of their stay, though it is not universally mentioned in reviews. It is considered a positive feature by a subset of guests.
What are the main issues guests report with the hotel?
The main issues reported include poor bathroom cleanliness, with complaints about unhygienic conditions and cockroach infestations, as well as poor service quality, with staff described as unprofessional and unresponsive in multiple reviews.
Does the hotel have a pool, and is it well-maintained?
Yes, the hotel has a rooftop pool, and it is considered a rare feature in the area. While there are no negative comments about the pool itself, its maintenance is not discussed in detail in the reviews.
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