The Grand Anukampa Hotels & Suites
The Grand Anukampa Hotels & Suites, The Grand Anukampa, Ajmer Rd, Shyam Nagar, Sodala, Jaipur, Rajasthan 302019
Gumo's take
The Grand Anukampa Hotels & Suites in Jaipur is a mid-range property with a 3.0-star rating and a 3.6/5 aggregate user rating based on 395 Google reviews. It is known for its spacious and clean rooms, 24-hour room service, and proximity to major attractions like Rambagh Palace and Hawa Mahal. However, the hotel faces consistent criticism for poor service, unprofessional staff behavior, and cleanliness issues, particularly in bathrooms. While some guests praise the breakfast and rooftop pool, others report misleading pricing, hidden charges, and a confusing layout with multiple hotels operating under the same roof.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 62
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-maintained rooms, with some guests describing them as clean and comfortable.
- Proximity to major Jaipur attractions like Rambagh Palace and Hawa Mahal, with a 11-minute drive to the palace.
- Positive feedback on the breakfast buffet and rooftop pool, which are rare amenities in the area.
Worth knowing
- Numerous complaints about poor service, including rude staff, unresponsiveness, and unprofessional behavior at the reception and poolside.
- Recurring issues with cleanliness, particularly in bathrooms, with reports of broken fixtures, cockroaches, and unclean sheets.
- Hidden and undisclosed charges for amenities like breakfast, cleaning, and parking, leading to guest frustration and accusations of misleading pricing.
- Confusing property layout with multiple hotels operating under the same roof, leading to poor guest navigation and inconsistent service.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Game room
- Casino
- Nightclub
- Boutique shopping
- Kid-friendly
- Activities for kids
- Pool
- Outdoor pool
- Fitness center (free)
- Weight machines
- Spa
- Hair salon
- Doctor on call
- English
- Hindi
Common questions
What are the main guest complaints about the hotel's service and cleanliness?
Guests frequently complain about poor service, including rude and unprofessional staff, especially at the reception and poolside. Cleanliness issues are also common, particularly in bathrooms, with reports of broken fixtures, cockroaches, and unclean sheets.
Is breakfast included, and what do guests say about it?
Breakfast is available, but it is often an extra charge, which some guests find misleading. However, those who have tried it generally praise the breakfast buffet for its quality and variety.
How is the hotel's location, and what nearby attractions are close by?
The hotel is well-located, with an 11-minute drive to Rambagh Palace and close to other major attractions like Hawa Mahal. Guests generally appreciate its convenient location for exploring Jaipur.
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