Umrao mahal - a boutique heritage hotel & resort Jaipur
Umrao mahal - a boutique heritage hotel & resort Jaipur, 1, 2, Natata Mode Delhi Rd, opposite Nahargarh Biolgical Park, Amer, Jaipur, Rajasthan 302028
Gumo's take
Umrao Mahal is a boutique heritage hotel and resort in Jaipur, known for its serene ambiance, spacious and well-maintained rooms, and exceptional hospitality. It is particularly praised for its cleanliness, friendly and attentive staff, and proximity to major tourist attractions like Amber Fort and Nahargarh Fort. The property features a large garden, indoor and outdoor pools, and a restaurant with a variety of dining options. Ideal for travelers seeking a peaceful retreat with a blend of heritage charm and modern comforts, it is especially recommended for families and couples looking for a luxurious yet affordable stay.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional staff service and hospitality, with many guests praising the warmth and helpfulness of the team, including named staff like Mr. Somvir Singh and Mr. Sunny.
- Clean, spacious, and well-maintained rooms with comfortable bedding and a blend of heritage and modern design.
- Proximity to major Jaipur attractions like Amber Fort and Nahargarh Fort, with a peaceful, garden-surrounded location.
Worth knowing
- A few guests reported issues with room cleanliness, including a broken toilet tank and a room with a foul odor.
- Some negative reviews highlighted inconsistencies in service, including rude staff behavior and poor communication, particularly in the kitchen and front desk.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Activities for kids
- Indoor pool
- Outdoor pool
- Adult-only pool
- Wading pool
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Not accessible
- Air conditioning
- Coffee maker
Common questions
Is the hotel clean and well-maintained?
Overall, the hotel is clean and well-maintained, with spacious and comfortable rooms. However, a few guests reported minor cleanliness issues, such as a broken toilet tank and a room with a foul odor.
How is the service at Umrao Mahal?
The service is generally praised for being exceptional and hospitable, with many guests highlighting the warmth and helpfulness of the staff. However, there are a few reports of inconsistent service, including rude behavior and poor communication at the front desk and in the kitchen.
What amenities are available at the hotel?
The hotel offers a range of amenities including free Wi-Fi, indoor and outdoor pools (including an adult-only and wading pool), a restaurant with buffet and room service, a business center, meeting rooms, and 24-hour room service. It also has a concierge and is kid-friendly with activities for children.
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