Storii by ITC Hotels, Jaisalmer
Storii by ITC Hotels, Jaisalmer, Hotel complex, Storii By ITC Hotels, Plot no 7, Jodhpur - Jaisalmer Rd, Jaisalmer, Rajasthan 345001
Gumo's take
Storii by ITC Hotels, Jaisalmer is a luxury resort in the Thar Desert, known for its Rajasthani Solanki architecture and attentive service. The hotel is praised for its spacious rooms, excellent breakfast, and efficient housekeeping, with guests frequently mentioning the helpfulness of staff like Tripal, Vineet, and Chef Tika. While the property is still under some renovation, it offers a tranquil and elegant atmosphere, with a prime location just minutes from Jaisalmer Fort and other key attractions. Some guests noted minor issues with bathroom quality and ongoing facility upgrades, but overall, the hotel is celebrated for its blend of traditional design and modern comforts.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with multiple guests highlighting the attentiveness and helpfulness of the team, especially in housekeeping and food service.
- High-quality breakfast and dining experiences, with guests praising the variety and culinary expertise of the chefs.
- Strong housekeeping performance, mentioned 18 times in reviews and highlighted in guest testimonials for its efficiency and attention to detail.
Worth knowing
- Some guests reported issues with bathroom quality, with 13 negative sentiment tags and specific complaints in reviews.
- A few mentions of ongoing renovations affecting basic amenities like the gym and hot water supply in some rooms.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Doctor on call
- Business center
- Meeting rooms
- Arabic
- Cantonese
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Tennis
- Game room
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar
Common questions
What are the key strengths of the hotel's service and staff?
The hotel is known for its exceptional staff service, with guests frequently praising the attentiveness and helpfulness of the team, especially in housekeeping and food service. This is reflected in 182 positive sentiment tags for service, with specific mentions of staff like Tripal, Vineet, and Chef Tika.
Are there any issues with the hotel's bathrooms?
Yes, some guests have reported issues with the quality of the bathrooms. There are 13 negative sentiment tags related to bathrooms, with specific complaints mentioned in reviews about their condition.
What dining options are available at the hotel?
The hotel offers a high-quality breakfast and dining experience, with guests praising the variety and culinary expertise of the chefs. The breakfast buffet is particularly highlighted, with 23 positive sentiment tags, and the hotel also provides 24-hour room service.
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