The Jaisalmer Resort
The Jaisalmer Resort, Mohangarh Rd, Industrial Area, Gandhi Nagar, Jaisalmer, Rajasthan 345001
Gumo's take
The Jaisalmer Resort is a 3-star property known for its warm hospitality, authentic Rajasthani ambiance, and commendable food quality. While praised for its spacious rooms, outdoor pool, and proximity to key attractions like Salam Singh Ki Haweli, the hotel faces recurring complaints about poor room and bathroom maintenance, inconsistent cleanliness, and unprofessional service. It suits travelers seeking a traditional desert experience with a focus on food and location, but may not meet expectations for those prioritizing modern, well-maintained accommodations.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 63
- Staff & Service
- 71
- Room Comfort & Cleanliness
- 52
What guests love
- Praised for excellent food quality and breakfast buffet, with specific mentions of Laal Maas and authentic Rajasthani flavors.
- Highly rated for location, being close to major attractions like Salam Singh Ki Haweli and within city limits.
- Staff is generally described as helpful and cooperative, with several guests highlighting the support of named individuals like Vishnu, Kanwalpreet Bains, and Mr. Anil Kumar.
Worth knowing
- Numerous complaints about poor room and bathroom maintenance, including broken fixtures, unclean conditions, and lack of hot water.
- Mixed and often negative feedback on cleanliness, with reports of dirty bed sheets, stained towels, and foul odors.
- Service issues including unprofessional behavior, slow response times, and deceptive practices (e.g., misleading photos of rooms).
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Front desk (24 hour)
- Full-service laundry
- Pool
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Bicycle rental (extra charge)
- Nightclub
- Boutique shopping
- Kid-friendly
- Parking (free)
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
Common questions
Is the hotel's food quality good, and what kind of cuisine can I expect?
Yes, the hotel is praised for its excellent food quality, particularly its authentic Rajasthani flavors. Guests specifically mention enjoying dishes like Laal Maas and the breakfast buffet.
How is the cleanliness of the hotel, especially the rooms and bathrooms?
The hotel has mixed feedback on cleanliness. While some guests found the property clean, others reported issues like dirty bed sheets, stained towels, and poor bathroom maintenance, including broken fixtures and lack of hot water.
Is the hotel's location convenient for sightseeing in Jaisalmer?
Yes, the hotel is well located, within city limits and just a 6-minute drive from Salam Singh Ki Haweli (Moti Mahal), making it convenient for exploring key attractions in Jaisalmer.
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