Pinnacle Inn
Pinnacle Inn, Kakkadampoyil, Kerala 673604
Gumo's take
Pinnacle Inn in Kakkadampoyil is a hillside resort known for its scenic location and infinity pool, drawing guests seeking a nature-focused retreat. While the property's views and proximity to attractions like the Hills of Kakkadampoyil are praised, the overall experience is mixed due to recurring issues with cleanliness, maintenance, and service. The hotel is most suitable for budget-conscious travelers or those prioritizing location over luxury, but it struggles to meet expectations for comfort and reliability.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 58
- Staff & Service
- 50
- Room Comfort & Cleanliness
- 42
What guests love
- Scenic location with proximity to natural attractions like the Hills of Kakkadampoyil and nearby waterfalls.
- Infinity pool is a major highlight, frequently mentioned in positive reviews for its aesthetic appeal.
Worth knowing
- Rooms and bathrooms are often described as unclean, poorly maintained, and lacking basic amenities like hot water and air conditioning.
- Staff service is inconsistent, with frequent complaints about unresponsiveness, poor communication, and unprofessional behavior.
- Facilities like the pool and dining areas are criticized for poor maintenance and hygiene issues.
- Wi-Fi and mobile connectivity are unreliable, with many guests reporting limited or no access.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Outdoor pool
- Room service
- Breakfast (free)
- Kid-friendly
- Parking
Common questions
Is the hotel's location convenient for visiting natural attractions like the Hills of Kakkadampoyil?
Yes, the hotel is located just a 6-minute drive from the Hills of Kakkadampoyil and is praised for its scenic, nature-focused location, making it ideal for guests interested in nearby natural attractions and waterfalls.
What are the main issues guests have reported about the hotel's facilities and service?
Guests frequently report issues with cleanliness, maintenance, and service. Rooms and bathrooms are often described as unclean or poorly maintained, and there are recurring complaints about unresponsive or unprofessional staff behavior.
Is the hotel's infinity pool a highlight for guests?
Yes, the infinity pool is a major highlight, frequently mentioned in positive reviews for its aesthetic appeal. It is one of the few hotels in the area with an outdoor pool and is a popular feature among guests.
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