TreeG Zelesta Resorts
TreeG Zelesta Resorts, P.O, Nayadampoyil, Kakkadampoyil, Kerala 673604
Gumo's take
TreeG Zelesta Resorts in Kakkadampoyil is a nature-centric, family-friendly resort known for its serene ambiance, scenic mountain views, and proximity to natural attractions like waterfalls and viewpoints. While praised for its cool climate, bamboo-structured rooms, and outdoor pool, the property has faced criticism for inconsistent service and food quality. Guests often highlight the staff's friendliness and the resort's suitability for family gatherings, though some report poor maintenance and unprofessional behavior from management.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 68
What guests love
- Strong positive sentiment for location and atmosphere, with many guests praising the scenic beauty and cool climate.
- Family-friendly environment with childcare services and spacious family villas, ideal for group stays.
- Positive feedback on the outdoor pool and the resort's eco-friendly, bamboo-structured rooms.
Worth knowing
- Multiple negative reviews highlight poor service from staff and management, including unprofessional behavior and lack of responsiveness.
- Food quality and quantity are frequently criticized, with complaints about subpar meals and additional charges for room deliveries.
- Issues with property maintenance, including dirty pools and lack of basic amenities like towels and electricity.
Amenities
- Wi-Fi (free)
- Smoke-free property
- NFC mobile payments
- Cash
- Babysitting
- Activities for kids
- Outdoor pool
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking
- Accessible
- Accessible parking
- Accessible pool
Common questions
Is TreeG Zelesta Resorts suitable for families with children?
Yes, TreeG Zelesta Resorts is family-friendly and offers childcare services, spacious family villas, and activities for kids, making it ideal for family gatherings and group stays.
What are the main criticisms guests have about the resort?
Some guests have reported inconsistent service, poor maintenance issues, and subpar food quality and quantity. There are also complaints about unprofessional behavior from management and additional charges for room deliveries.
What are the key highlights of the resort's location and atmosphere?
TreeG Zelesta Resorts is praised for its serene ambiance, scenic mountain views, and cool climate. It is also close to natural attractions like waterfalls and viewpoints, and is a 11-minute drive from Sky Wave Water & Amusement Park.
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