GRAND BENALE
GRAND BENALE, S Bazaar - Kannothumchal Rd, South Bazar, AKG Nagar Housing Colony, Puzhathi Housing Colony, Kannur, Kerala 670002
Gumo's take
GRAND BENALE in Kannur is a modern, well-maintained hotel known for its excellent hospitality and cleanliness. Guests frequently praise the friendly and professional staff, particularly at the front desk and in the restaurant, with names like Jinto, Ebin, and Amina being specifically highlighted. The hotel is praised for its spacious, clean rooms and good dining options, including a popular buffet. It is ideal for both business and leisure travelers, with its convenient location near major attractions like St. Angelo Fort and Payyambalam Beach. While the hotel is relatively new and has a strong reputation for service, some guests have noted minor issues like missing in-room amenities and occasional service delays.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 85
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Highly praised hospitality and service, with staff like Jinto, Ebin, and Amina frequently mentioned for their professionalism and friendliness.
- Clean, spacious, and well-maintained rooms, with many guests noting the modern and comfortable atmosphere.
- Good dining options, including a popular buffet, with positive feedback on food quality and restaurant service.
Worth knowing
- Some guests reported missing in-room amenities such as fridges, mini-bars, and small tables for dining.
- A few reviews mentioned service delays in the restaurant, including slow food delivery and poor responsiveness from staff.
- Minor issues with room facilities, such as non-working AC or telephones, were reported in a few cases.
- A few guests noted that breakfast options could be more varied and that some amenities like bottled water were not readily available.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
Common questions
Is there a restaurant available at GRAND BENALE, and what are guests saying about the food?
Yes, GRAND BENALE has a full-service restaurant with a popular buffet. Guests frequently praise the food quality and restaurant service, with 14 positive mentions of dining in reviews and 19 mentions of the buffet specifically.
What are the service standards like at GRAND BENALE, and are there any concerns?
The service at GRAND BENALE is highly praised, with 25 positive mentions in reviews. Staff like Jinto, Ebin, and Amina are frequently highlighted for their professionalism and friendliness, though there is 1 negative mention regarding occasional service delays in the restaurant.
Is the hotel located near any major attractions in Kannur?
Yes, GRAND BENALE is conveniently located within a 10-minute drive of St. Angelo Fort and near Payyambalam Beach, making it ideal for travelers interested in exploring local landmarks.
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