GRAND BENALE
GRAND BENALE, S Bazaar - Kannothumchal Rd, South Bazar, AKG Nagar Housing Colony, Puzhathi Housing Colony, Kannur, Kerala 670002
Gumo's take
GRAND BENALE in Kannur is a modern, well-maintained hotel known for its excellent service and hospitality, particularly praised for its friendly and responsive staff. Guests frequently mention the cleanliness of rooms and bathrooms, and the hotel's proximity to attractions like St. Angelo Fort adds to its appeal. The on-site restaurant, especially under the management of Mr. Ebin, is a standout feature, with many guests highlighting the quality of food and buffet experience. While the hotel is newer and lacks amenities like a fitness center or spa, it is highly recommended for travelers seeking a comfortable, family-friendly stay with good dining options.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 83
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptional service and hospitality, with staff frequently praised for being friendly, helpful, and attentive — especially Mr. Ebin and Jinto at the front desk.
- Clean and well-maintained rooms and bathrooms, with many guests noting the modern and comfortable accommodations.
- High-quality dining experience, particularly the buffet and restaurant service, which is a major draw for both hotel guests and local diners.
Worth knowing
- Some guests reported minor issues with room amenities, such as missing fridges, mini bars, or bottled water.
- A few negative reviews highlighted poor restaurant service and slow food delivery, particularly during peak hours.
- Occasional complaints about the lack of flexibility in check-in/check-out times and rigid customer service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Air conditioning
- Restaurant
- Room service
- Breakfast (extra charge)
Common questions
Does the hotel have a restaurant on-site?
Yes, GRAND BENALE has an on-site restaurant that is highly praised for its quality and buffet experience, particularly under the management of Mr. Ebin.
How is the service at GRAND BENALE?
The service at GRAND BENALE is exceptional, with staff frequently praised for being friendly, helpful, and attentive. Service has received overwhelmingly positive feedback from guests.
Is there a fitness center or spa available at the hotel?
No, GRAND BENALE does not have a fitness center or spa. These amenities are not available at the property.
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