Hotel Benale International

Hotel Benale International, 52, 1370, Padannapalam Road, Thalikkavu Rd, opposite Sunshine Apartments, Manjapalam, Kannur, Kerala 670001

4-star property★ 4.4 · 2,025 reviews analysed
Hotel Benale International – photo 1
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Gumo's take

Hotel Benale International in Kannur is a mid-range hotel known for its spacious, clean rooms, excellent service, and well-regarded dining options. It is particularly popular for hosting events and family gatherings, with multiple banquet halls and a large swimming pool. Guests frequently praise the staff for their helpfulness and friendliness, and the hotel's proximity to Baby Beach and other local attractions adds to its appeal. While the property is not overly luxurious, it consistently delivers a comfortable and welcoming stay for both leisure and business travelers.

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How guests rate it

Location
82
Facilities
76
Staff & Service
92
Room Comfort & Cleanliness
88

What guests love

  • Highly praised staff service, with many guests noting the professionalism and warmth of the team, especially in event coordination and check-in/check-out processes.
  • Spacious and well-maintained rooms, with positive mentions of cleanliness, comfort, and amenities like air conditioning and coffee makers.
  • Excellent dining and breakfast options, with a popular international restaurant and a well-regarded breakfast buffet.

Worth knowing

  • Facilities like the gym and swimming pool receive mixed feedback, with some guests noting maintenance issues or limited amenities.
  • Parking is a concern for some, with reports of limited or poorly managed spaces.
  • A few guests noted issues with room ventilation and outdated furniture in some areas of the hotel.
  • Occasional complaints about poor coordination between departments and inconsistent service in the restaurant and cafe.

Amenities

  • Wi-Fi
  • Restaurant
  • Room service
  • Breakfast
  • Breakfast buffet
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping
  • Pool
  • Fitness center
  • Parking
  • Airport shuttle
  • Local shuttle
  • Meeting rooms
  • Accessible
  • English
  • Hindi
  • Air conditioning
  • Coffee maker
  • Minibar in some rooms

Common questions

Is the hotel's dining and breakfast service highly rated?

Yes, the hotel's dining and breakfast options are highly praised by guests, with positive mentions of the international restaurant and a well-regarded breakfast buffet. Dining has a strong positive sentiment with 209 positive reviews compared to only 37 negative ones.

How is the service quality at Hotel Benale International?

The service quality is highly praised by guests, with many noting the professionalism and warmth of the staff, especially in event coordination and check-in/check-out processes. Service has a very strong positive sentiment with 350 positive reviews compared to 40 negative ones.

Is there a swimming pool at the hotel, and is it well-maintained?

Yes, the hotel has a large swimming pool, and it is generally praised by guests. However, there are some mixed reviews regarding maintenance and overall condition of the pool area.

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