Kanbay Beach Resort.

Kanbay Beach Resort., Thottada Beach Rd, Kannur, Kerala 670007

3-star property★ 3.9 · 836 reviews analysed
Kanbay Beach Resort. – photo 1
Kanbay Beach Resort. – photo 2
Kanbay Beach Resort. – photo 3
Kanbay Beach Resort. – photo 4

Gumo's take

Kanbay Beach Resort in Kannur is a serene, seafront property known for its stunning views of the Arabian Sea and coconut groves, making it ideal for travelers seeking a peaceful beachside retreat. While the location and natural beauty are consistently praised, the resort's service and maintenance have drawn significant criticism. Guests often highlight the scenic surroundings and private beach access, but many report poor cleanliness, inconsistent food quality, and unresponsive staff. It is best suited for those prioritizing location and ambiance over high-end hospitality standards.

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How guests rate it

Location
84
Facilities
58
Staff & Service
49
Room Comfort & Cleanliness
52

What guests love

  • Stunning seafront location with private beach access and panoramic views of the Arabian Sea.
  • Peaceful and scenic environment surrounded by coconut trees, ideal for relaxation.
  • Positive feedback on the friendliness and helpfulness of certain staff members, such as maintenance workers and caretakers.

Worth knowing

  • Poor service quality, with frequent complaints about unresponsive, unprofessional, and arrogant staff, particularly the manager.
  • Issues with room cleanliness and maintenance, including ants, cockroaches, broken AC units, and lack of basic amenities like hot water.
  • Limited dining options, with no in-house restaurant and reliance on external food delivery services like Zomato and Swiggy.
  • Inconsistent food quality and service, with multiple reports of cold meals, poor variety, and overcharging.

Amenities

  • Wi-Fi
  • Beach access
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Room service
  • Front desk (24 hour)
  • Full-service laundry
  • Air conditioning
  • Kitchen in some rooms

Common questions

Is the hotel located near a beach, and how accessible is it?

Yes, Kanbay Beach Resort has a private beach access and is within a 10-minute drive to Kizhunna Beach, making it very convenient for beachgoers.

What are the main issues guests have reported with the hotel's service and cleanliness?

Guests have reported poor service quality, including unresponsive and unprofessional staff, particularly the manager. Cleanliness issues include ants, cockroaches, broken AC units, and lack of basic amenities like hot water in some rooms.

Does the hotel have an in-house restaurant, and what are the dining options like?

The hotel does not have an in-house restaurant. Guests rely on external food delivery services like Zomato and Swiggy, but there are reports of inconsistent food quality, limited variety, and overcharging.

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