ASHLEE Heights Hotel Patong
160, ASHLEE Heights Hotel Patong 36 Soi Nanairoumjai, Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
ASHLEE Heights Hotel Patong is a mid-range hotel in Kathu District known for its spacious rooms, rooftop pool, and proximity to Patong’s main attractions like the market and beach. It is particularly praised for its friendly and helpful staff, who are often highlighted for their English-speaking abilities and attentive service. While the hotel offers modern amenities such as a 24-hour front desk and room service, some guests have noted inconsistencies in cleanliness and maintenance issues like water disruptions and noisy air conditioning. It suits travelers seeking a comfortable base in a central location, especially families and those looking for a relaxed stay with access to nearby dining and shopping.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-equipped rooms with modern amenities like air conditioning, refrigerators, and washing machines in some units.
- Highly praised staff for their friendliness, helpfulness, and English-speaking capabilities, with specific mentions of individuals like Aza, Dow, and Preaw.
- Convenient location near Patong Beach, markets, and 7-Eleven, making it ideal for tourists exploring the area.
Worth knowing
- Inconsistent cleanliness in rooms and bathrooms, with reports of mold, dirty water, and old or torn linens.
- Maintenance issues such as broken air conditioning, water leaks, and malfunctioning appliances like TVs and showers.
- Noise from nearby traffic and construction, affecting sleep quality for some guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Kid-friendly
- Outdoor pool
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Minibar in some rooms
- Restaurant
- Bar
- Room service
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Not accessible
- English
- Private bathroom
- Bathtub
- Shower
Common questions
Is the hotel located near popular attractions like the beach and market?
Yes, ASHLEE Heights Hotel Patong is conveniently located near Patong Beach and the local market, with guests frequently mentioning these attractions in their reviews.
Does the hotel have 24-hour front desk service and room service?
Yes, the hotel offers both 24-hour front desk service and room service, which are notable features not commonly found in other hotels in the area.
What are the main concerns guests have about the hotel's cleanliness and maintenance?
Some guests have reported inconsistent cleanliness in rooms and bathrooms, including mold, dirty water, and old linens. Maintenance issues like broken air conditioning, water leaks, and malfunctioning appliances have also been noted.
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