Phoenix Grand Hotel Patong
184 Phoenix Grand Hotel Patong 35-39 Phangmuang Sai Gor Road Pa Tong, Kathu District, Phuket 83150, Thailand
Gumo's take
Phoenix Grand Hotel Patong is a 4-star hotel located in the heart of Patong, offering convenient access to shopping centers, nightlife, and Patong Beach. It features 116 rooms with modern amenities, a rooftop pool, and a Thai restaurant. While the hotel is praised for its central location and friendly staff, some guests have reported issues with cleanliness, outdated facilities, and inconsistent service. It is best suited for budget-conscious travelers seeking a centrally located base in Patong.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 70
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 65
What guests love
- Centrally located in Patong, within walking distance to Jungceylon Mall, Bangla Road, and Patong Beach
- Rooftop pool with city views and a rooftop bar for relaxation
- Friendly and helpful staff, with 24-hour front desk service
Worth knowing
- Mixed reviews on room cleanliness, with reports of stained linens, mold in showers, and poor ventilation
- Some guests reported outdated and poorly maintained facilities, including noisy air conditioning and lack of soundproofing
- Inconsistent service quality, with complaints about rude or unprofessional staff at times
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Outdoor pool
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Breakfast
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- English
- Private bathroom
- Shower
Common questions
Is Phoenix Grand Hotel Patong located near popular attractions in Patong?
Yes, the hotel is centrally located in Patong and within walking distance to Jungceylon Mall, Bangla Road, and Patong Beach.
What amenities are available at Phoenix Grand Hotel Patong?
The hotel offers free Wi-Fi, an outdoor rooftop pool, a Thai restaurant, 24-hour front desk service, air conditioning, refrigerators, coffee makers, and breakfast buffet.
Are there any reported issues with the hotel's cleanliness or facilities?
Some guests have reported issues with cleanliness, such as stained linens and mold in showers, as well as outdated facilities and inconsistent service quality.
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