Hotel Kerni Palace Katra

Hotel Kerni Palace Katra, Jammu Rd, V.D, Katra, Jammu and Kashmir 182301

2-star property 4.2 · 461 reviews analysed
Hotel Kerni Palace Katra – photo 1
Hotel Kerni Palace Katra – photo 2
Hotel Kerni Palace Katra – photo 3
Hotel Kerni Palace Katra – photo 4

Gumo's take

Hotel Kerni Palace Katra is a budget-friendly hotel offering a palace-like ambiance with clean and well-equipped rooms, some featuring views of the Vaishnodevi temple and Himalayas. It is best suited for pilgrims and budget travelers seeking a comfortable stay with basic amenities and a convenient location near the main market and Mata Vaishno Devi shrine. While the hotel is praised for its polite staff and good food options, some guests have noted inconsistencies in cleanliness and service quality.

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How guests rate it

Location
90
Facilities
78
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Polite and cooperative staff with a long-standing reputation for good customer service
  • Convenient location near the main market and Mata Vaishno Devi shrine
  • Clean rooms with basic amenities and some offering scenic views of the temple and mountains
  • Affordable pricing with special Thali options and budget-friendly food

Worth knowing

  • Inconsistent cleanliness in rooms and washrooms, with some guests reporting dust and unclean toilets
  • Slow or unprofessional service in some cases, including issues with room maintenance and management responsiveness
  • Rooms and facilities show signs of wear and lack modern upgrades, especially beyond INR 1,500 per night

Amenities

  • Free Wi-Fi
  • Free breakfast
  • Free parking
  • Accessible
  • Pool
  • Air-conditioned
  • Laundry service
  • Business centre
  • Pet-friendly
  • Room service
  • Child friendly
  • Restaurant
  • Kitchens in some rooms
  • Airport shuttle
  • Fitness centre

Common questions

Is Hotel Kerni Palace Katra suitable for pilgrims visiting the Mata Vaishno Devi shrine?

Yes, Hotel Kerni Palace Katra is well-suited for pilgrims as it is conveniently located near the main market and the Mata Vaishno Devi shrine, making it an ideal choice for budget travelers on pilgrimage.

What are the key limitations of staying at Hotel Kerni Palace Katra?

Some guests have reported inconsistent cleanliness in rooms and washrooms, slow or unprofessional service, and rooms and facilities showing signs of wear. These issues may affect the overall stay experience.

What amenities are available at Hotel Kerni Palace Katra?

The hotel offers free Wi-Fi, free breakfast, free parking, an accessible layout, a pool, air-conditioned rooms, laundry service, a business centre, pet-friendly rooms, room service, a restaurant, kitchens in some rooms, an airport shuttle, and a fitness centre.

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