Hotel Kerni Palace Katra
Hotel Kerni Palace Katra, Jammu Rd, V.D, Katra, Jammu and Kashmir 182301
Gumo's take
Hotel Kerni Palace Katra is a budget-friendly hotel with a 4.2/5 rating, known for its family-friendly environment, clean rooms, and proximity to major attractions like Vaishno Devi. Guests frequently praise the cooperative and helpful staff, the hotel's peaceful atmosphere, and the availability of amenities such as free parking, Wi-Fi, and a pool. While some rooms and services have shown signs of wear, the hotel remains a popular choice for pilgrims and travelers seeking a comfortable and affordable stay in Katra.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised staff and service, with many guests noting the cooperative and helpful nature of the hotel's management and front desk personnel.
- Clean and well-maintained rooms with some offering a beautiful view of the Trikuta hills and Vaishno Devi temple.
- Strategic location near major attractions and the main market, with convenient access to transportation and nearby amenities.
Worth knowing
- Some guests reported issues with room cleanliness, including dust accumulation and poor bathroom hygiene.
- A few reviews mentioned outdated or poorly functioning amenities such as air conditioning and hot water heaters.
- Room service and Wi-Fi have been described as inconsistent or slow in some cases.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Pool
- Massage
- Doctor on call
- Meeting rooms
- English
- Private bathroom
- Shower
- Restaurant
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Not accessible
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Coffee maker
Common questions
Is Hotel Kerni Palace Katra family-friendly?
Yes, Hotel Kerni Palace Katra is known for being family-friendly, with amenities and services that cater to travelers with children, making it a popular choice for families visiting Katra.
What are the main guest concerns regarding cleanliness?
Some guests have reported issues with room cleanliness, including dust accumulation and poor bathroom hygiene, though overall cleanliness has a positive sentiment with 16 positive reviews versus 6 negative ones.
Does the hotel offer free Wi-Fi and is it reliable?
Yes, the hotel offers free Wi-Fi in public areas, but some guests have mentioned that the Wi-Fi can be inconsistent or slow, based on a few negative reviews in the sentiment breakdown.
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