Hotel Mahaluxmi palace katra
Hotel Mahaluxmi palace katra, Near Asia Chowk, Katra, Jammu and Kashmir 182301
Gumo's take
Hotel Mahaluxmi Palace in Katra is a budget-friendly option known for its warm hospitality and proximity to key pilgrimage sites like the Shri Mata Vaishno Devi Spiritual Growth Centre. Guests frequently praise the staff for being helpful and polite, with several reviews highlighting the concierge service and free pickup/drop to the temple. Rooms are described as clean and spacious, with some offering scenic views of the Trikuta Hills. While the hotel is praised for its value for money and family-friendly amenities, some guests have noted issues with cleanliness, room maintenance, and limited toiletries.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 68
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff with warm and cooperative service, including concierge and pickup/drop assistance to the temple
- Rooms are generally described as clean and spacious, with some offering scenic views of the mountains
- Free breakfast buffet and in-house dining with fresh and tasty food, as noted in multiple reviews
Worth knowing
- Some guests reported cleanliness issues, including foul smells, unclean bathrooms, and even cockroach sightings
- Room maintenance problems such as non-functional geysers, broken AC units, and missing toiletries were mentioned in several negative reviews
- Location is praised for being near the temple and market, but some guests found it inconvenient due to the lack of transport options and distance from the main market
Amenities
- Wi-Fi (free)
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Activities for kids
- Accessible
- Accessible parking
- English
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Air conditioning
- Coffee maker
Common questions
Is the hotel close to the Shri Mata Vaishno Devi temple?
Yes, the hotel is a 5-minute walk from the Shri Mata Vaishno Devi Spiritual Growth Centre, making it convenient for guests visiting the temple.
What do guests say about the hotel's service and staff?
Guests frequently praise the staff for being warm, cooperative, and helpful, with 17 mentions of 'hospitality' in reviews. The concierge service and free pickup/drop to the temple are also highly appreciated.
Are there any reported issues with the hotel's cleanliness or room maintenance?
Yes, some guests have reported cleanliness issues such as foul smells, unclean bathrooms, and cockroach sightings. Room maintenance problems like non-functional geysers and broken AC units have also been mentioned in several reviews.
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