Hotel Vaishno Devi Heights
Hotel Vaishno Devi Heights, J&K Bank Arli, Railway Rd, Katra, Jammu and Kashmir 182301
Gumo's take
Hotel Vaishno Devi Heights is a budget-friendly hotel in Katra, known for its clean rooms, accessible location, and helpful staff. It is particularly favored by pilgrims visiting Vaishno Devi Temple due to its proximity to the main market and railway station. While the hotel receives praise for its hospitality and basic amenities, some guests have reported issues with service consistency, food quality, and room maintenance.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 78
What guests love
- Clean and spacious rooms with 24-hour hot water and accessible amenities like parking and free breakfast
- Helpful and cooperative staff, with several reviews highlighting the friendliness and responsiveness of the front desk and room service personnel
- Convenient location within walking distance to major attractions like the main market and railway station
Worth knowing
- Inconsistent service quality, with some guests reporting unresponsiveness, rudeness, and failure to honor prior arrangements like complimentary transportation
- Issues with food quality and variety, including complaints about repetitive menus, poor hygiene, and unmet dietary expectations
- Occasional cleanliness and maintenance problems in rooms and bathrooms, including broken appliances and unclean conditions
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- English
- Hindi
- Private bathroom
- Shower
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Massage
- Doctor on call
- Air conditioning
- Coffee maker
Common questions
Is the hotel clean and do the rooms have hot water?
Yes, the hotel is known for its clean rooms and provides 24-hour hot water, which is a key strength according to guest reviews.
How is the food quality at the hotel?
The food quality has mixed reviews. While some guests liked the breakfast buffet, others reported issues with repetitive menus, poor hygiene, and unmet dietary expectations.
Is the hotel located near major attractions in Katra?
Yes, the hotel is conveniently located within walking distance to major attractions like the main market, railway station, Jitto Baba, and Fountain Chowk Katra.
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