JKTDC Hotel Saraswati (Tourist Bungalow Katra)

XWRJ+JP9 JKTDC Hotel Saraswati (Tourist Bungalow Katra), Katra, Jammu and Kashmir 182301

3.8 · 320 reviews analysed
JKTDC Hotel Saraswati (Tourist Bungalow Katra) – photo 1
JKTDC Hotel Saraswati (Tourist Bungalow Katra) – photo 2
JKTDC Hotel Saraswati (Tourist Bungalow Katra) – photo 3
JKTDC Hotel Saraswati (Tourist Bungalow Katra) – photo 4

Gumo's take

JKTDC Hotel Saraswati (Tourist Bungalow Katra) is a budget-friendly government-run hotel near the starting point of the Vaishno Devi pilgrimage route, offering spacious rooms and proximity to key locations like Banganga and Shalimar Garden. While some guests praise its location and basic amenities, others highlight recurring issues with cleanliness, maintenance, and inconsistent service. It is best suited for travelers seeking affordable lodging with a convenient location for pilgrimage activities.

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How guests rate it

Location
85
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Convenient location near the Vaishno Devi pilgrimage route and Banganga checkpost.
  • Spacious rooms and a nearby Mughal-style Shalimar Garden for relaxation.
  • Budget-friendly pricing for basic lodging needs.

Worth knowing

  • Recurring complaints about poor cleanliness, including dirty rooms, bathrooms, and unhygienic conditions.
  • Outdated infrastructure with maintenance issues like leaking taps, broken geyser, and lack of basic amenities like Wi-Fi and TV.
  • Unreliable food quality and limited dining options on-site.
  • Inconsistent and unprofessional staff behavior reported in multiple reviews.

Amenities

  • Wi-Fi
  • Parking
  • Pool
  • Room service
  • Kitchen in some rooms
  • Full-service laundry
  • Kid-friendly

Common questions

Is JKTDC Hotel Saraswati a good option for pilgrims visiting Vaishno Devi?

Yes, JKTDC Hotel Saraswati is a good option for pilgrims as it is located near the starting point of the Vaishno Devi pilgrimage route and close to the Banganga checkpost, making it a convenient base for the journey.

What are the main issues reported by guests at JKTDC Hotel Saraswati?

Guests have reported recurring issues with cleanliness, outdated infrastructure, and inconsistent service. Problems include dirty rooms and bathrooms, leaking taps, broken appliances, and unprofessional staff behavior.

Does the hotel offer modern amenities like Wi-Fi or TV?

No, the hotel lacks modern amenities such as Wi-Fi and TV. It is best suited for travelers looking for basic, budget-friendly lodging rather than luxury or tech-equipped accommodations.

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