Katra Marriott Resort & Spa

Katra Marriott Resort & Spa, Bajalan, Kolti, Katra, Jammu and Kashmir 182301

4.3 · 261 reviews analysed
Katra Marriott Resort & Spa – photo 1
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Gumo's take

Katra Marriott Resort & Spa is a peaceful, family-friendly retreat located near the spiritual site of Vaishno Devi. Known for its spacious rooms, excellent dining, and attentive service, it offers a luxurious escape from the city. Guests particularly praise the staff's hospitality, the cleanliness of the rooms, and the convenience of the complimentary pick-up and drop-off to the Tarakote Yatra point. While the hotel is slightly removed from the city center, its serene ambiance and on-site amenities like the spa, fitness center, and outdoor pool make it ideal for pilgrims and leisure travelers seeking comfort and tranquility.

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How guests rate it

Location
75
Facilities
78
Staff & Service
87
Room Comfort & Cleanliness
82

What guests love

  • Exceptional staff service, with many guests highlighting the attentiveness and professionalism of the team, especially in dining and housekeeping.
  • Spacious and well-maintained rooms with modern amenities, including coffee makers, minibars, and scenic views of the surrounding hills.
  • Complimentary pick-up and drop-off to the Tarakote Yatra point, adding convenience for pilgrims visiting Vaishno Devi.

Worth knowing

  • Some guests reported issues with room maintenance, including faulty bathroom doors and lingering odors.
  • The hotel is located slightly off the main city area, which may require additional transportation for guests.
  • A few reviews noted inconsistencies in food quality and service, particularly with laundry and room service delays.
  • The outdoor pool and fitness center, while appreciated, were occasionally criticized for being poorly maintained or unhygienic.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • Cash
  • Checks
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Outdoor pool
  • Fitness center
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Spa
  • Hair salon
  • Business center
  • Meeting rooms
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Local shuttle
  • Accessible
  • Accessible parking
  • English
  • Hindi
  • Private bathroom

Common questions

Does the hotel offer complimentary transportation to the Vaishno Devi pilgrimage site?

Yes, the hotel offers complimentary pick-up and drop-off to the Tarakote Yatra point, which is convenient for guests visiting the Vaishno Devi pilgrimage site.

What kind of dining options are available at the hotel?

The hotel has a restaurant with table service and a dinner buffet. Guests have commented on the dining experience, though there have been some reports of inconsistencies in food quality and service delays.

Is the hotel family-friendly, and what amenities are available for children?

Yes, the hotel is family-friendly and offers amenities such as an activities for kids program, a kids' club, and spacious family rooms with modern facilities like coffee makers and minibars.

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