The Divine Oak
The Divine Oak, Kun road, near hotel India pride, Katra, Jammu and Kashmir 182301
Gumo's take
The Divine Oak in Katra is a budget-friendly hotel with a 3.0-star rating and a strong 4.6/5 Google rating from 1,883 reviews. It is known for its cooperative and helpful staff, particularly Mr. Brijmohan Singh and Mr. Rohit Sharma, who are frequently praised for their exceptional service. The hotel is centrally located near the main market, railway station, and key pilgrimage sites like Baba Jitto Temple and Fountain Chowk. While many guests appreciate the cleanliness and room comfort, some reports of inconsistent maintenance and hygiene issues suggest variability in guest experiences.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 65
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff, including Mr. Brijmohan Singh and Mr. Rohit Sharma, for their exceptional service and responsiveness.
- Convenient location near Katra's main market, railway station, and key pilgrimage sites like Baba Jitto Temple.
- Positive sentiment around room cleanliness and comfort in many reviews, with several guests noting well-maintained and spacious rooms.
Worth knowing
- Reports of inconsistent room cleanliness, including stained bedding, mold on comforters, and unclean drinking glasses.
- Issues with amenities and maintenance, such as broken bathroom fixtures, non-functional AC units, and poor WiFi performance.
- Some guests reported poor service experiences, including unresponsive staff and unmet expectations regarding room availability and amenities.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- NFC mobile payments
- Cash
- Private bathroom
- Shower
- Restaurant
- Table service
- Room service
- Breakfast (extra charge)
- Front desk (24 hour)
- Full-service laundry
- Parking
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Air conditioning
- Coffee maker in some rooms
Common questions
Is the hotel staff at The Divine Oak known for good service?
Yes, the hotel staff, particularly Mr. Brijmohan Singh and Mr. Rohit Sharma, are frequently praised for their exceptional service and responsiveness, with 844 positive reviews about service out of 1,883 total reviews.
How is the cleanliness of the rooms at The Divine Oak?
Room cleanliness is generally positive, with 342 positive reviews, but there are also some reports of inconsistent maintenance, including stained bedding and mold on comforters, noted in 22 negative reviews.
Is The Divine Oak located near important attractions in Katra?
Yes, the hotel is centrally located and within walking distance to key attractions like Baba Jitto Temple and Fountain Chowk, with 221 positive reviews highlighting its convenient location.
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