THE HEIGHTS MUNNAR
THE HEIGHTS MUNNAR, Viripara, Kallar - Mankulam Rd, Kerala 685565
Gumo's take
The Heights Munnar is a 4-star resort located in the scenic hill station of Munnar, Kerala, offering a blend of luxury and tranquility amidst lush green tea gardens and nature. It is best suited for travelers seeking a peaceful retreat with modern amenities, including an outdoor pool, restaurant, and fitness center. While the hotel is praised for its friendly and helpful staff and serene location, guest experiences with room quality and management practices are mixed. Overall, it provides a comfortable and scenic stay for those prioritizing nature and hospitality.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 72
What guests love
- Friendly and attentive staff who go above and beyond to assist guests, especially with families and children.
- Serene and scenic location surrounded by tea gardens and nature, offering a peaceful retreat.
- Well-maintained outdoor swimming pool with mountain views, ideal for relaxation.
- Good dining options with vegetarian and North Indian cuisine, and room service available.
Worth knowing
- Rooms often do not match the quality or cleanliness shown in promotional photos, with reports of dampness and lack of basic amenities like tea/coffee facilities.
- Management has received criticism for misleading guests about tour arrangements and meal inclusions, leading to dissatisfaction.
- Location is somewhat remote from Munnar's main attractions, requiring additional travel time.
- Some facilities, such as the pool and picnic area, have been reported as poorly maintained or uninviting.
Amenities
- Wi-Fi (free)
- Smoke-free property
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Not accessible
- Kitchen in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Outdoor pool
Common questions
Does The Heights Munnar have a swimming pool?
Yes, the hotel has a well-maintained outdoor swimming pool with mountain views, ideal for relaxation.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and the staff are known for being especially helpful and attentive to families and children.
Are there dining options available at The Heights Munnar?
Yes, the hotel offers good dining options with vegetarian and North Indian cuisine, along with room service and buffet dinner options.
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