Novotel Kochi Infopark
Novotel Kochi Infopark, Kakkanad, Kochi, Kerala 682030
Gumo's take
Novotel Kochi Infopark is a modern, family-friendly hotel offering a comfortable and well-maintained stay with a strong emphasis on service and dining. Guests consistently praise the staff for their attentiveness and friendliness, particularly at the front desk and in the restaurant. The hotel features an outdoor pool, a gym, and a spacious buffet with a variety of local and international cuisine. While the property is not overly luxurious, it is well-kept and offers a pleasant atmosphere for both business and leisure travelers. Its proximity to Kochi Infopark and nearby attractions like Wonderla Amusement Park makes it a convenient choice for visitors.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding service from staff, particularly at the front desk and in the restaurant, with many guests specifically mentioning individuals like Pragati, Salomi, and Sushmita for their helpfulness and professionalism.
- High-quality dining experience with a well-regarded buffet and restaurant service, including praise for the variety and quality of food, especially local Kerala cuisine.
- Well-maintained and clean rooms with modern amenities, offering a comfortable and welcoming environment for guests.
Worth knowing
- Some guests reported issues with air conditioning performance, including slow cooling and malfunctions, which occasionally impacted comfort.
- A few reviews mentioned slow or unresponsive room service and delays in fulfilling requests, particularly during peak times.
- The pool and sundeck were described as underwhelming or poorly maintained by some guests, with complaints about the aesthetics and functionality.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Boutique shopping
- Kid-friendly
- Kids' club
- Outdoor pool
- Adult-only pool
- Lifeguard
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Private car service
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Air conditioning
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Spa
- Hair salon
- Doctor on call
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, Novotel Kochi Infopark is family-friendly and offers amenities like a kids' club, a microwave in some rooms, and a variety of kid-friendly services. The hotel is also praised for its welcoming atmosphere and proximity to attractions like Wonderla Amusement Park.
What are the strengths of the hotel's dining experience?
The hotel is highly praised for its dining experience, particularly the breakfast buffet and restaurant service. Guests commend the variety and quality of food, including local Kerala cuisine, and the restaurant's airy ambiance.
Are there any reported issues with the hotel's air conditioning?
Yes, some guests have reported issues with the air conditioning, including slow cooling and malfunctions, which occasionally affected their comfort during their stay.
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