Crowne Plaza Kochi
Crowne Plaza Kochi, Xi/641A Kundanoor Junction NH-47 Bypass PO, Maradu, Kochi, Kerala 682304
Gumo's take
Crowne Plaza Kochi is a 5-star hotel renowned for its elegant accommodations, exceptional service, and excellent dining options. Guests frequently praise the spacious, clean rooms with backwater views, the outstanding breakfast buffet at Mosaic, and the attentive, professional staff. The hotel is particularly well-suited for both business and leisure travelers, offering modern amenities like two outdoor pools, a spa, and a fitness center. Its proximity to attractions like the Kerala Folklore Museum and Fort Kochi adds to its appeal as a destination for both relaxation and exploration.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 90
- Staff & Service
- 96
- Room Comfort & Cleanliness
- 94
What guests love
- Outstanding service with many guests highlighting the professionalism and attentiveness of the staff, especially at the front desk and in guest relations.
- High-quality dining experiences, particularly the breakfast buffet at Mosaic, which is frequently described as fresh, varied, and delicious.
- Well-maintained, spacious, and clean rooms with many offering scenic backwater views, contributing to a relaxing and luxurious stay.
Worth knowing
- A few guests reported issues with room cleanliness, such as a sofa with an unpleasant odor and a need for better maintenance in some areas.
- One guest mentioned a noisy environment due to poor room allocation, which disrupted their stay.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Front desk (24 hour)
- Concierge
- Currency exchange
- Self-service laundry
- Gift shop
- Housekeeping (daily)
- Parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Accessible parking
- Meeting rooms
- Arabic
- English
- French
- German
- Hindi
- Private bathroom
- Bathtub
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Activities for kids
- Outdoor pool
- Hot tub
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Massage
- Spa
- Hair salon
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
Common questions
What are the standout features of the hotel's dining experience?
The hotel is known for its high-quality dining experiences, particularly the breakfast buffet at Mosaic, which is frequently described as fresh, varied, and delicious. Guests also praise the restaurant and the service provided there.
How is the hotel's service quality based on guest feedback?
The service at Crowne Plaza Kochi is highly praised, with 2770 positive mentions and only 146 negative ones. Guests frequently highlight the professionalism and attentiveness of the staff, especially at the front desk and in guest relations.
Are the rooms at Crowne Plaza Kochi clean and well-maintained?
Most guests report that the rooms are spacious, clean, and well-maintained, with many offering scenic backwater views. However, a few guests noted minor issues like an unpleasant odor from a sofa or areas needing better maintenance.
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