Hotel Excellency
Hotel Excellency, P.B No.1748, Nettipadam Road, off Mahatma Gandhi Road, Jos Junction, Pallimukku, Kochi, Ernakulam, Kerala 682016
Gumo's take
Hotel Excellency is a budget-friendly urban hotel in Kochi, known for its convenient location near Ernakulam South Railway Station and MG Road. It offers clean, basic rooms with essential amenities and a laid-back restaurant that guests appreciate. While the service is generally friendly and helpful, there are notable inconsistencies, particularly with air conditioning and maintenance. It suits travelers seeking an affordable, no-frills stay in a central location, though it may not meet expectations for luxury or high-end comfort.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 58
- Staff & Service
- 73
- Room Comfort & Cleanliness
- 62
What guests love
- Convenient central location near Ernakulam South Railway Station and MG Road, with easy access to public transit.
- Friendly and helpful staff, with several reviews highlighting exceptional service and responsiveness.
- Laid-back restaurant with decent food options, including a popular lunch buffet.
Worth knowing
- Recurring issues with air conditioning performance and maintenance, including reports of non-functional units and leaks.
- Mixed reviews on room quality, with complaints about small room sizes, cleanliness issues, and faulty fixtures like broken bathroom doors.
- Inconsistent dining experiences, including reports of poor food quality and hygiene in the restaurant.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Restaurant
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the air conditioning reliable at Hotel Excellency?
No, there are recurring issues with air conditioning performance and maintenance, including reports of non-functional units and leaks.
How is the service at Hotel Excellency?
The service is generally friendly and helpful, with several reviews highlighting exceptional service and responsiveness from the staff.
What are the dining options like at the hotel?
The hotel has a laid-back restaurant with decent food options, including a popular lunch buffet, though there are mixed reviews regarding food quality and hygiene.
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