Sterling Kodai Valley

Sterling Kodai Valley, 25, Pallangi Rd, Attuvampatti, Kodaikanal, Tamil Nadu 624101

4-star property 4.3 · 9,592 reviews analysed
Sterling Kodai Valley – photo 1
Sterling Kodai Valley – photo 2
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Sterling Kodai Valley – photo 4

Gumo's take

Sterling Kodai Valley is a 4-star hillside resort in Kodaikanal known for its scenic views, spacious rooms, and warm hospitality. It is particularly praised for its service, with many guests highlighting the helpful and courteous staff, including individuals like Shoubin, Chaitaly, and Mr. Gopal. The property is family-friendly, offering kid-focused activities and a restaurant with a warm ambiance. While the location is peaceful and well-maintained, some guests noted that the food can be overpriced and the property layout may be challenging for elderly guests.

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How guests rate it

Location
82
Facilities
69
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Exceptional service with many guests praising specific staff members like Shoubin, Chaitaly, and Mr. Gopal for their helpful and courteous behavior.
  • Family-friendly amenities including kid's activities, a game room, and a Discovery Center with indoor and outdoor entertainment.
  • Well-maintained property with scenic valley views and a peaceful, serene atmosphere.

Worth knowing

  • Food quality and pricing received mixed to negative feedback, with some guests finding it overpriced and not up to expectations.
  • Bathroom cleanliness and maintenance issues were reported in several reviews, with complaints about drainage and cleanliness.
  • Accessibility challenges for elderly guests due to the property's layout and lack of elevators.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Tennis
  • Game room
  • Nightclub
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Massage
  • Spa
  • Doctor on call
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Refrigerator
  • Coffee maker
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Bathtub
  • Shower in some rooms

Common questions

Is Sterling Kodai Valley a good choice for families with children?

Yes, Sterling Kodai Valley is family-friendly and offers kid-focused activities, a game room, and a Discovery Center with both indoor and outdoor entertainment for children. Many guests have praised the hotel's suitability for families.

What are the main limitations of the hotel?

Some guests reported that the food can be overpriced and not up to expectations, and there were complaints about bathroom cleanliness and maintenance. Additionally, the property layout may pose accessibility challenges for elderly guests due to the lack of elevators.

How is the service at Sterling Kodai Valley?

The service is highly praised, with many guests highlighting the helpful and courteous behavior of staff members like Shoubin, Chaitaly, and Mr. Gopal. The service received a strong positive sentiment with 1622 positive mentions compared to 352 negative ones.

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