The Carlton
The Carlton, Lake Rd, Kodaikanal, Tamil Nadu 624101
Gumo's take
The Carlton in Kodaikanal is a 5-star lakeside hotel renowned for its prime location right across from Kodaikanal Lake and its exceptional hospitality. Guests consistently praise the warm, attentive service, particularly from staff like Mr. Anand and Mr. Kalaiselvan, as well as the scenic lake views from most rooms. The hotel is especially popular for family stays, romantic getaways, and business travelers due to its central location, proximity to major attractions like Coakers Walk and Bryant Park, and on-site amenities like a spa, restaurant, and game room. While the property is well-maintained and offers a peaceful atmosphere, some guests note that certain rooms and facilities feel dated.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with many guests highlighting the attentiveness and friendliness of employees like Mr. Anand and Mr. Kalaiselvan.
- Prime location directly overlooking Kodaikanal Lake, with easy access to nearby attractions like Coakers Walk and the Tibetan Market.
- High-quality dining experience, with guests frequently praising the breakfast buffet and the international restaurant.
Worth knowing
- Some rooms and facilities are described as dated or in need of modernization, with a few guests noting outdated amenities and expired items.
- A few negative reviews mention issues with Wi-Fi reliability, particularly due to the high-altitude location.
- A small number of guests reported concerns about safety and security, including incidents of theft and poor handling of complaints.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk (24 hour)
- Full-service laundry
- Hot tub
- Fitness center
- Spa
- Hair salon
- Air conditioning
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is The Carlton in Kodaikanal family-friendly?
Yes, The Carlton is considered family-friendly, with amenities like a game room, free parking, and kid-friendly services, making it a popular choice for family stays.
What are the main limitations of The Carlton in Kodaikanal?
Some rooms and facilities are described as dated or in need of modernization, and a few guests have reported issues with Wi-Fi reliability and concerns about safety and security.
How is the service at The Carlton in Kodaikanal?
The service is highly praised, with guests frequently mentioning the warm and attentive hospitality of staff like Mr. Anand and Mr. Kalaiselvan, contributing to a positive guest experience.
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