FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata

FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata, AI 137, Street Number 10, near Tank 3, Action Area 1A, Newtown, Kolkata, New Town, West Bengal 700156

3-star property 4.2 · 197 reviews analysed
FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata – photo 1
FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata – photo 2
FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata – photo 3
FabHotel New kolkata Residency Inn - Hotel in Newtown, Kolkata – photo 4

Gumo's take

FabHotel New Kolkata Residency Inn is a budget-friendly hotel in New Town, Kolkata, offering straightforward rooms with basic amenities like TV, breakfast, and Wi-Fi. It is best suited for travelers seeking affordable accommodation in a convenient location near shopping, dining, and leisure spots. While some guests praise the cleanliness and friendly staff, others report inconsistent service, unprofessional behavior, and issues with facilities. The hotel's reputation is mixed, with a strong emphasis on location and affordability, but notable concerns about hygiene and staff conduct.

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How guests rate it

Location
80
Facilities
58
Staff & Service
55
Room Comfort & Cleanliness
62

What guests love

  • Affordable pricing with a convenient location in New Town, near shopping and leisure spots.
  • Some guests report clean rooms and good hospitality, especially for family stays.
  • A few reviews highlight the hotel's peaceful and calm environment.

Worth knowing

  • Multiple reports of unprofessional and rude staff behavior, including demands for extra money and poor customer service.
  • Issues with room cleanliness, including infestations, stale smells, and unhygienic conditions.
  • Facility problems such as non-functional Wi-Fi, TV, fridge, and cold water taps.
  • Inconsistent service and misleading booking practices, including denied refunds and last-minute changes to reservations.

Amenities

  • Free breakfast
  • Free Wi-Fi
  • Pool
  • Air conditioning
  • Room service
  • Full-service laundry
  • Kid-friendly

Common questions

Is the hotel clean and hygienic?

Opinions on cleanliness are mixed. Some guests report clean rooms, while others have noted issues like infestations, stale smells, and unhygienic conditions.

How is the staff service at the hotel?

Staff service has received mixed feedback. While some guests praise the friendly hospitality, others report unprofessional behavior, rude treatment, and poor customer service.

What amenities are available at the hotel?

The hotel offers free breakfast, free Wi-Fi, a pool, air conditioning, room service, full-service laundry, and kid-friendly facilities.

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