Lemon Tree Premier, New Town, Kolkata
Premises No. 30-1111, Lemon Tree Premier, New Town, Kolkata, BG-9, Service Rd, BG Block(Newtown), Action Area 1B, Newtown, Kolkata, New Town, West Bengal 700163
Gumo's take
Lemon Tree Premier, New Town, Kolkata is a 4-star hotel known for its exceptional hospitality, cleanliness, and modern amenities. It offers a comfortable and welcoming environment with spacious rooms, a rejuvenating spa, and an outdoor pool. The hotel is ideal for both business and leisure travelers, thanks to its convenient location near major attractions and transportation hubs. Guests consistently praise the friendly and professional staff, delicious food, and overall value for money.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional hospitality with courteous and professional staff, including standout individuals like Mr. Abhishek Bairagi (GM) and Mr. Mayukh (In-Room Dining)
- Well-maintained, modern rooms with excellent cleanliness and thoughtful amenities
- Diverse and delicious food options, including a well-organized buffet and attentive in-room dining service
- Convenient location near major attractions like Biswa Bangla Gate and Axis Mall, with easy access to transportation hubs
Worth knowing
- Occasional reports of poor customer service from certain staff members, such as a front office supervisor
- Some guests noted issues with laundry services, including stains and unpleasant odors on returned items
- A few complaints about the mattress firmness and the need for better handling of complaints
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
Common questions
Is Lemon Tree Premier, New Town, Kolkata suitable for both business and leisure travelers?
Yes, Lemon Tree Premier, New Town, Kolkata is ideal for both business and leisure travelers due to its convenient location near major attractions and transportation hubs.
What are some common guest complaints about the hotel?
Some guests have reported occasional poor customer service from certain staff members, issues with laundry services such as stains and odors, and complaints about mattress firmness.
What are the key strengths of Lemon Tree Premier, New Town, Kolkata?
The hotel is known for exceptional hospitality with courteous staff, well-maintained and clean modern rooms, diverse food options, and a convenient location near attractions like Biswa Bangla Gate and Axis Mall.
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