Nani Hotels and Resorts

Nani Hotels and Resorts, Kollam Clock Tower, Beach Rd, Andamukkam, Chinnakada, Kollam, Kerala 691001

3-star property 3.9 · 1,266 reviews analysed
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Gumo's take

Nani Hotels and Resorts in Kollam is a mid-range hotel known for its central location near the Chinnakada Clock Tower and proximity to Kollam Railway Station. It is popular for business travelers and families due to its event spaces, restaurant, and 24-hour front desk service. While guests praise the friendly staff, breakfast buffet, and restaurant offerings, recurring complaints include small rooms, cleanliness issues, and outdated facilities. The hotel is best suited for short stays or those prioritizing location over luxury.

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How guests rate it

Location
90
Facilities
72
Staff & Service
80
Room Comfort & Cleanliness
68

What guests love

  • Friendly and helpful staff, with several guests specifically mentioning courteous service from individuals like Vishnu and Sajeev.
  • Strategic central location with easy access to Kollam's main attractions, railway station, and restaurants.
  • Well-regarded dining options, including a casual restaurant and breakfast buffet, with some reviews highlighting the quality of Kerala meals.

Worth knowing

  • Rooms are frequently described as small, cramped, and outdated, with some guests noting issues like poor lighting, lack of non-smoking rooms, and inadequate air conditioning.
  • Cleanliness concerns are recurring, including reports of bed bugs, mosquitoes, and poor bathroom hygiene.
  • Facilities like the gym and restaurant are criticized for being under-maintained or limited in functionality, with some guests noting broken equipment and a lack of variety.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Fitness center
  • Air conditioning
  • Restaurant
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is the hotel suitable for families?

Yes, Nani Hotels and Resorts is considered family-friendly, with kid-friendly amenities and a restaurant that serves Kerala meals. However, some guests have noted that rooms can be small and outdated, which may affect comfort for larger families.

What are the hotel's strengths in terms of service and dining?

The hotel is known for its friendly and helpful staff, with several guests praising individuals like Vishnu and Sajeev. The dining options are well-regarded, particularly the casual restaurant and breakfast buffet, which includes quality Kerala meals.

Are there any cleanliness issues I should be aware of?

Yes, some guests have reported cleanliness concerns, including issues like bed bugs, mosquitoes, and poor bathroom hygiene. These are recurring complaints and should be considered before booking.

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