Townhouse Dona Castle
Townhouse Dona Castle, Kottamukku, High School Junction-Kottamukk Rd, Vidya Nagar, Kollam, Kerala 691013
Gumo's take
Super Townhouse Dona Castle is a 3-star hotel located in Kollam, offering comfortable and clean accommodations with modern amenities such as air conditioning, free WiFi, and private bathrooms. It is well-suited for budget-conscious travelers, families, and tourists due to its convenient location near major attractions like Kollam Beach and Thangassery Light House. While the hotel has received praise for its spacious rooms and helpful staff, some guests have reported inconsistencies in service and occasional issues with billing and maintenance.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 78
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 85
What guests love
- Rooms are spacious, clean, and equipped with modern amenities like flat-screen TVs, safety deposit boxes, and air conditioning.
- Staff are generally helpful and multilingual, with 24-hour front desk service.
- Convenient location near Kollam Beach, Thangassery Light House, and Kollam Railway Station.
Worth knowing
- Some guests have reported rude or inconsistent behavior from staff, particularly at the reception.
- Issues with billing and unexpected charges have been noted by multiple reviewers.
- Facilities such as the TV channels and restaurant services have received mixed reviews, with some guests finding them underwhelming.
Amenities
- Wi-Fi
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Car rental onsite
- Local shuttle
- Air conditioning
- Kitchen in some rooms
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Front desk (24 hour)
- Elevator
- English
- Hindi
- Private bathroom
Common questions
Is Super Townhouse Dona Castle suitable for families?
Yes, Super Townhouse Dona Castle is well-suited for families due to its kid-friendly environment, spacious rooms, and convenient location near major attractions like Kollam Beach and Thangassery Light House.
What payment methods are accepted at the hotel?
The hotel accepts credit cards, debit cards, and cash for payments.
Are there any reported issues with the hotel's service or billing?
Yes, some guests have reported inconsistencies in service, particularly at the reception, and issues with billing, including unexpected charges.
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