The Wallflower Hotel

The Wallflower Hotel, 48, Rajeev Gandhi Nagar, Instrumentation Limited Colony, Kota, Rajasthan 324005

4.0 · 1,544 reviews analysed
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Gumo's take

The Wallflower Hotel in Kota is a mid-range hotel known for its 24-hour vegetarian restaurant, free breakfast, and proximity to coaching centers and shopping malls. While it offers a laid-back atmosphere and generally friendly service, guest experiences are mixed due to recurring issues with cleanliness, room maintenance, and inconsistent service quality. Positive reviews highlight the hotel's comfortable rooms, good food, and helpful front desk staff, while negative reviews point to poor hygiene, malfunctioning amenities, and unprofessional behavior from some staff members.

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How guests rate it

Location
75
Facilities
70
Staff & Service
68
Room Comfort & Cleanliness
62

What guests love

  • The hotel's 24-hour vegetarian restaurant and complimentary breakfast are consistently praised for quality and variety.
  • Rooms are generally described as clean and well-decorated, with some guests noting a cozy and comfortable atmosphere.
  • Front desk staff, including Priyanshi and Vijay, are frequently mentioned for their helpful and polite service.

Worth knowing

  • Recurring complaints about poor room cleanliness, including dust, stained linens, and unpleasant odors, suggest ongoing maintenance and hygiene issues.
  • Multiple reviews mention malfunctioning amenities such as non-working ACs, broken TVs, and poor hot water supply.
  • Some staff members are criticized for unprofessional behavior, slow service, and unresponsiveness to guest complaints.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Business center
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Private car service (extra charge)
  • Car rental onsite
  • Air conditioning
  • Refrigerator in some rooms
  • Minibar in some rooms

Common questions

Does the hotel have a restaurant, and is it open 24 hours?

Yes, The Wallflower Hotel has a 24-hour vegetarian restaurant, which is consistently praised for its quality and variety.

What are the common issues guests report about the hotel rooms?

Guests have reported recurring issues with room cleanliness, including dust, stained linens, and unpleasant odors, as well as malfunctioning amenities like non-working ACs and broken TVs.

How is the service quality at the hotel?

Service quality is mixed; while the front desk staff, including Priyanshi and Vijay, are frequently praised for being helpful and polite, some staff members are criticized for unprofessional behavior and slow service.

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