Hotel Arcadia
HGPF+F4C Hotel Arcadia, Tourist Banglow Rd, opp. KSRTC Bus Station, Kottayam, Kerala 686001
Gumo's take
Hotel Arcadia in Kottayam is a 4-star property known for its modern amenities, rooftop pool, and proximity to local attractions like Thirunakkara Sree Mahadevar Temple. Guests frequently praise the breakfast buffet, the rooftop Sky Bar, and the warm, professional service from staff such as Juby, Livya, and Ankita. While the hotel is well-maintained and family-friendly, some guests have noted inconsistencies in service and food quality, particularly in the restaurant and bar. It is a popular choice for travelers seeking a comfortable, mid-range stay with a convenient location.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Highly praised breakfast buffet and consistently positive feedback on room cleanliness and comfort
- Well-maintained rooftop pool and trendy Sky Bar, a standout feature in Kottayam
- Professional and courteous service from staff, especially in the front office and restaurant
Worth knowing
- Inconsistent food quality in the restaurant and bar, with some guests reporting poor taste and unprofessional handling of complaints
- Occasional issues with Wi-Fi connectivity and responsiveness to guest requests
- Some negative feedback regarding the hygiene of rooms and bathrooms, particularly in older units
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Outdoor pool
- Accessible
Common questions
What are the standout dining options at Hotel Arcadia?
Hotel Arcadia is known for its highly praised breakfast buffet and elegant restaurant. Guests frequently mention dishes like fish fry and biryani, though there are some reports of inconsistent food quality in the restaurant and bar.
Does the hotel have a pool, and is it a unique feature in Kottayam?
Yes, Hotel Arcadia has a well-maintained rooftop pool, which is one of the few outdoor pools in the area, making it a standout feature for travelers in Kottayam.
How is the service quality at Hotel Arcadia?
The service is generally praised, especially by the front office and restaurant staff like Juby, Livya, and Ankita. However, there are occasional reports of unprofessional handling of complaints and inconsistent responsiveness to guest requests.
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