The Windsor Castle Leisure Hotel & Ayurvedic Resort
The Windsor Castle Leisure Hotel & Ayurvedic Resort, Kodimatha Bridge, Kollam - Theni Hwy, Kodimatha, Kottayam, Kerala 686013
Gumo's take
The Windsor Castle Leisure Hotel & Ayurvedic Resort in Kottayam is a sprawling, traditional-style property known for its serene ambiance, lush greenery, and versatile use as a hotel, resort, and event venue. It is particularly popular for weddings and family gatherings, with a large garden, water activities, and a picturesque lake. Guests frequently praise the friendly and attentive staff, the variety of food, and the peaceful, scenic environment. While the hotel offers a range of amenities and a spacious layout, some reviews highlight inconsistencies in room maintenance and cleanliness.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 75
- Staff & Service
- 85
- Room Comfort & Cleanliness
- 62
What guests love
- Friendly and attentive staff, with many guests specifically mentioning helpful and warm service from individuals like Aravind, Lija, and Elka.
- Beautiful and serene ambiance, with lush gardens, a large lake, and traditional-style architecture that appeals to families and event organizers.
- Diverse and well-received dining options, including a variety of Kerala and global dishes, with several guests praising the food quality and restaurant service.
Worth knowing
- Inconsistent room maintenance and cleanliness, with reports of mold, stale smells, and poor hygiene in some rooms and bathrooms.
- Some facilities, such as the swimming pool and certain rooms, show signs of aging and require renovation.
- Food quality and service can be inconsistent, with some guests reporting subpar meals and slow or unresponsive service.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pool
- Outdoor pool
- Spa
- Business center
- Air conditioning
Common questions
Does the hotel have a restaurant with a dinner buffet, and what kind of food is available?
Yes, the hotel has a restaurant with a dinner buffet. It offers a variety of Kerala and global dishes, though some guests have reported inconsistencies in food quality and service.
Is the hotel suitable for families, and what amenities are available for children?
Yes, the hotel is family-friendly and has amenities such as free parking, a spacious layout, and a serene environment with a large garden and lake. It is also popular for family gatherings and events.
What are the main issues guests have reported about the hotel's cleanliness and maintenance?
Some guests have reported inconsistent room maintenance and cleanliness, including mold, stale smells, and poor hygiene in certain rooms and bathrooms. Additionally, some facilities like the swimming pool and certain rooms show signs of aging.
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