Ozone Residency

Ozone Residency, 2128/A1, MM Ali Rd, CP Bazar, Palayam, Kozhikode, Kerala 673004

4.0 · 18 reviews analysed
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Gumo's take

Ozone Residency in New Delhi And Ncr is a budget-friendly hotel with mixed guest experiences. While some guests praise the cleanliness of rooms and the friendliness of the staff, others report significant issues with maintenance, including malfunctioning ACs, flushes, and dirty water. The hotel is noted for its decent location and helpful staff, but recurring complaints about room quality and hygiene suggest inconsistent service standards.

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How guests rate it

Location
70
Facilities
65
Staff & Service
72
Room Comfort & Cleanliness
58

What guests love

  • Staff is generally described as friendly and helpful, with several guests noting good service.
  • Rooms are reported to be clean and spacious in positive reviews.

Worth knowing

  • Multiple guests reported serious maintenance issues, including non-functional ACs, broken flushes, and dirty water in taps.
  • Some rooms have uncomfortable bedding that causes itching, and there are complaints about unpleasant odors in bathrooms.

Common questions

Are the rooms at Ozone Residency clean and comfortable?

Some guests report that the rooms are clean and spacious, but others have noted issues such as uncomfortable bedding that causes itching and unpleasant odors in bathrooms, indicating mixed experiences with room comfort and hygiene.

What kind of maintenance issues have guests reported at Ozone Residency?

Multiple guests have reported significant maintenance problems, including non-functional ACs, broken flushes, and dirty water coming from taps, which can affect the overall stay experience.

How is the staff at Ozone Residency?

The staff is generally described as friendly and helpful, with several guests noting good service, which is one of the hotel's key strengths despite other reported issues.

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