Della Resorts

Q9HP+3W2 Della Resorts, Della Enclave Rd, Kune Village, Khandala, Lonavala, Kune, Maharashtra 410401

5-star property 4.4 · 11,948 reviews analysed
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Gumo's take

Della Resorts in Lonavala is a 5-star property known for its ultrachic design, adventure park, and extensive amenities, including 6 restaurants, a 24-hour spa, and a large outdoor pool. It is particularly popular for family stays, corporate events, and weddings, with guests frequently praising the adventure activities and the warm, professional service from staff like Shrushti Palaspagar. While the property is praised for its spacious rooms, cleanliness, and proximity to nature, some guests have noted issues with room maintenance and service delays, especially during peak times.

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How guests rate it

Location
88
Facilities
82
Staff & Service
85
Room Comfort & Cleanliness
78

What guests love

  • Exceptional staff service, particularly from Shrushti Palaspagar, who is frequently praised for her professionalism and hospitality.
  • Well-maintained property with a wide range of facilities, including an adventure park, spa, and multiple dining options.
  • Strong appeal for families and adventure seekers, with activities like paintball, ziplining, and horseback riding.

Worth knowing

  • Some guests reported issues with room cleanliness, including dirty bathtubs and poor maintenance, especially in villas.
  • Service delays and inconsistent staff behavior have been noted, particularly in restaurants and during peak times.
  • Mosquito infestations in rooms and common areas were mentioned in several negative reviews, affecting guest comfort.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Bicycle rental
  • Horseback riding
  • Game room
  • Nightclub
  • Boutique shopping
  • Kid-friendly
  • Activities for kids
  • Parking (free)
  • Valet parking (free)
  • Transfer
  • Car rental onsite
  • Not accessible
  • Business center
  • Meeting rooms
  • Pet-friendly (free)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Coffee maker
  • Minibar
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Gift shop
  • Housekeeping
  • Turndown service
  • Outdoor pool
  • Wading pool
  • Lifeguard
  • Fitness center (extra charge)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Spa
  • Hair salon
  • Doctor on call
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Does Della Resorts have air conditioning in the rooms?

Yes, Della Resorts is one of the few hotels in the area with air conditioning in the rooms, which is a notable feature for guests.

What are the common guest complaints about the hotel?

Some guests have reported issues with room cleanliness, including dirty bathtubs and poor maintenance, especially in villas. Additionally, service delays and mosquito infestations in rooms and common areas have been mentioned in several negative reviews.

What kind of activities are available for families at Della Resorts?

Della Resorts is popular for family stays and offers a variety of activities such as paintball, ziplining, and horseback riding. It also has a game room, a large outdoor pool, and a 24-hour spa, making it ideal for families looking for both adventure and relaxation.

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