Kumar Resort by TURTLE
Kumar Resort by TURTLE, 202B, Old Mumbai - Pune Hwy, Gautam Park Society, Rao Colony, Lonavala, Maharashtra 410401
Gumo's take
Kumar Resort by TURTLE in Lonavala is a mid-range resort known for its on-site water park, game room, and proximity to local attractions like Sunil's Celebrity Wax Museum and Kune Falls. It is marketed as a family-friendly destination with a free breakfast and multiple dining options. While the property has a decent location and some positive feedback on cleanliness and food, it suffers from recurring complaints about poor maintenance, inconsistent service, and unhygienic conditions in certain areas, particularly bathrooms and the water park. Guests who prioritize convenience and basic amenities over high-end service may find it suitable for short stays or events.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 62
- Staff & Service
- 54
- Room Comfort & Cleanliness
- 58
What guests love
- Good location within walking distance to local attractions and the railway station
- On-site water park with multiple slides and a lazy river, which is a major draw for families
- Positive feedback on food quality and variety, especially breakfast
Worth knowing
- Recurring complaints about poor maintenance, including broken AC units, non-functional TVs, and unhygienic bathrooms
- Inconsistent and slow service, with reports of unresponsive staff and poor communication
- Water park and game zone are often described as outdated or poorly maintained, with some slides not working
- Issues with cleanliness in common areas, including the pool and dining spaces
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Pool
- Outdoor pool
- Adult-only pool
- Waterslide
- Lazy river
- Wave pool
- Water park
- Lifeguard
- Hot tub
- Air conditioning
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
Common questions
Does the Kumar Resort by TURTLE have a water park, and is it suitable for families?
Yes, the Kumar Resort by TURTLE has an on-site water park with multiple slides, a lazy river, and a wave pool, making it a major attraction for families. It is marketed as a family-friendly destination with additional amenities like a game room and free breakfast.
What are the common complaints about the hotel's maintenance and cleanliness?
Guests have reported recurring issues with poor maintenance, including broken AC units, non-functional TVs, and unhygienic bathrooms. The water park and game zone are also often described as outdated or poorly maintained, with some slides not working.
Is there a restaurant or dining option available at the hotel?
Yes, the hotel has a restaurant, bar, and offers room service. It also provides a free breakfast buffet, and guests have generally given positive feedback on the food quality and variety, especially for breakfast.
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