citizenM London Bankside
citizenM London Bankside, 20 Lavington St, London SE1 0NZ, United Kingdom
Gumo's take
citizenM London Bankside is a modern, design-forward hotel ideal for business travelers and solo visitors seeking a compact, tech-integrated stay in a vibrant location. Known for its sleek, capsule-style rooms, 24/7 canteen, and stylish communal spaces, the hotel is praised for its comfortable beds, efficient layout, and friendly staff. While the rooms are small and lack traditional in-room amenities like kettles or tea-making facilities, the hotel's proximity to major attractions like the Tate Modern and Borough Market, along with its trendy bar and co-working areas, makes it a popular choice for short stays.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 88
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 82
What guests love
- Highly praised staff service, with multiple reviews highlighting friendly, professional, and helpful front desk and housekeeping teams.
- Modern, tech-integrated rooms with features like tablet-controlled lighting and climate, which many guests found innovative and convenient.
- Excellent location near major attractions like the Tate Modern, Borough Market, and London Bridge Station, with many reviews emphasizing walkability and accessibility.
Worth knowing
- Rooms are consistently described as small and cramped, with some guests finding the layout inconvenient for couples or those with luggage.
- Lack of in-room amenities like kettles, tea/coffee facilities, and glassware, forcing guests to use the 24/7 canteen at an extra cost.
- Some guests reported issues with air conditioning, noise levels, and bathroom design (e.g., sink in the bedroom, poorly draining showers).
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Meeting rooms
- English
- Private bathroom
- Shower
- Restaurant
- Bar
- Breakfast (extra charge)
- Breakfast buffet
- Convenience store
- Elevator
- Accessible
- Accessible elevator
- Air conditioning
- Refrigerator
Common questions
Is the hotel located near major attractions like the Tate Modern and Borough Market?
Yes, citizenM London Bankside is highly praised for its excellent location, being within walking distance of major attractions such as the Tate Modern and Borough Market.
Do the rooms have tea-making facilities or kettles?
No, the rooms do not include traditional in-room amenities like kettles or tea-making facilities, and guests are encouraged to use the 24/7 canteen for these items.
What do guests say about the service at the hotel?
Guests consistently praise the service at citizenM London Bankside, with many reviews highlighting friendly, professional, and helpful front desk and housekeeping teams.
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