citizenM London Bankside

citizenM London Bankside, 20 Lavington St, London SE1 0NZ, United Kingdom

4-star property★ 4.5 · 2,426 reviews analysed
citizenM London Bankside – photo 1
citizenM London Bankside – photo 2
citizenM London Bankside – photo 3
citizenM London Bankside – photo 4

Gumo's take

citizenM London Bankside is a modern, compact hotel known for its sleek design, 24/7 canteen, and trendy bar. It appeals to travelers seeking a stylish, tech-forward stay with a focus on convenience and location. The hotel is praised for its friendly service, comfortable beds, and proximity to major attractions like Borough Market and London Bridge. However, its small room sizes and limited in-room amenities may not suit all guests.

Get your personal match score

Run a live research on citizenM London Bankside — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.

Research this stay

How guests rate it

Location
92
Facilities
82
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Friendly and responsive staff, with many guests highlighting exceptional service and personal interactions.
  • Modern, well-designed rooms with smart features like iPad-controlled lighting and climate settings.
  • Excellent location near major attractions like Borough Market and London Bridge, with easy access to public transport.

Worth knowing

  • Rooms are small and may feel cramped for some guests, especially those traveling with companions.
  • Lack of basic in-room amenities like tea/coffee facilities, kettle, or glassware, which some guests found inconvenient.
  • Issues with air conditioning and ventilation reported in multiple reviews, affecting comfort in some rooms.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Meeting rooms
  • English
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Breakfast (extra charge)
  • Breakfast buffet
  • Convenience store
  • Elevator
  • Accessible
  • Accessible elevator
  • Air conditioning
  • Refrigerator

Common questions

Is the hotel's location convenient for visiting major attractions?

Yes, citizenM London Bankside is conveniently located near major attractions like Borough Market, Tate Modern, and London Bridge, and has excellent access to public transport.

What kind of service can guests expect at this hotel?

Guests can expect friendly and responsive service, with many reviews highlighting exceptional staff interactions and personal attention.

Are there dining options available at the hotel?

Yes, the hotel features a 24/7 canteen, a trendy bar, and a breakfast buffet (for an extra charge), with many guests praising the restaurant and dining experience.

People also searched for