Park Plaza London Westminster Bridge
Park Plaza London Westminster Bridge, 200 Westminster Bridge Rd, London SE1 7UT, United Kingdom
Gumo's take
Park Plaza London Westminster Bridge is a modern hotel known for its prime location near major London landmarks like Big Ben and the London Eye. It is particularly praised for its exceptional service, with staff members like Bianca, Natalia, and Cinzia frequently highlighted for their friendliness and professionalism. The hotel is family-friendly and offers spacious rooms, a spa, and an indoor pool. While the location and service are consistently top-rated, some guests have noted issues with room cleanliness and outdated room design.
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Research this stayHow guests rate it
- Location
- 96
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional service from staff members like Bianca, Natalia, and Cinzia, who are frequently praised for their professionalism and attentiveness.
- Prime location within walking distance to major London attractions like Big Ben, the London Eye, and Westminster Abbey.
- Spacious and well-maintained rooms with modern amenities such as air conditioning, refrigerators, and microwaves in some rooms.
Worth knowing
- Some guests reported issues with room cleanliness, including yellow stains on sinks and poorly maintained bathrooms.
- A few reviews mentioned outdated room decor and lighting systems that were inconvenient or poorly designed.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Activities for kids
- Pool
- Indoor pool
- Adult-only pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (extra charge)
- Self parking (extra charge)
- Valet parking (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Business center
- Meeting rooms
- Arabic
- Cantonese
- Dutch
- English
- French
- German
- Hindi
- Mandarin
- Portuguese
- Spanish
Common questions
Is the hotel family-friendly, and what amenities are available for children?
Yes, Park Plaza London Westminster Bridge is family-friendly and offers kid-friendly activities. Some rooms also include kitchen amenities like refrigerators and microwaves, which can be helpful for families.
What are guests saying about the hotel's service and staff?
Guests frequently praise the exceptional service at the hotel, particularly highlighting staff members like Bianca, Natalia, and Cinzia for their professionalism and attentiveness. The service has a strong positive sentiment with 3080 positive mentions compared to only 409 negative ones.
Are there any issues with the cleanliness or condition of the rooms?
Some guests have reported issues with room cleanliness, including yellow stains on sinks and poorly maintained bathrooms. Additionally, a few reviews mentioned outdated room decor and inconvenient lighting systems.
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