citizenM Tower of London
citizenM Tower of London, 40 Trinity Square, London EC3N 4DJ, United Kingdom
Gumo's take
citizenM Tower of London is a modern, compact hotel known for its prime location overlooking the Tower of London and Tower Bridge, trendy design, and efficient room layouts. It appeals to solo travelers and couples seeking a stylish, tech-savvy stay with a focus on convenience and views. While praised for its rooftop bar, breakfast, and friendly staff, some guests report issues with room size, cleanliness inconsistencies, and occasional service challenges.
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Research this stayHow guests rate it
- Location
- 94
- Facilities
- 85
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 78
What guests love
- Excellent location with proximity to major landmarks like Tower of London and Tower Bridge, plus easy access to public transport.
- Highly praised rooftop bar with panoramic views of London.
- Modern, tech-integrated rooms with features like iPad-controlled lighting and blinds.
Worth knowing
- Rooms are small and may feel cramped for families or extended stays.
- Some reports of inconsistent cleanliness and maintenance issues, including malfunctioning air conditioning and poor room cleaning.
- Mixed feedback on service, with some guests noting unresponsiveness or rudeness from staff.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- Meeting rooms
- English
- French
- Restaurant
- Bar
- Breakfast (extra charge)
- Breakfast buffet
- Elevator
- Accessible
- Accessible elevator
- Air conditioning
- Private bathroom
- Shower
Common questions
Is the hotel's location convenient for visiting major landmarks like the Tower of London and Tower Bridge?
Yes, the hotel is located within walking distance of the Tower of London and Tower Bridge, making it very convenient for visitors to these landmarks.
What are the main features of the hotel's rooms?
The rooms are modern and tech-integrated, featuring iPad-controlled lighting and blinds, TVs, and private bathrooms. However, they are compact and may feel cramped for some guests.
How is the hotel's service and staff feedback?
The hotel's service is generally praised, with positive feedback from guests. However, there are some reports of occasional unresponsiveness or rudeness from staff, so the experience may vary.
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