Grand Plaza Serviced Apartments
Grand Plaza Serviced Apartments, Grand Plaza, 42 Prince's Square, London W2 4AD, United Kingdom
Gumo's take
Grand Plaza Serviced Apartments in London is a mid-range accommodation known for its convenient location in Bayswater, near major attractions like Hyde Park, Kensington Palace, and multiple tube stations. The property offers modern, upscale studios and apartments with kitchenettes, making it ideal for families or longer stays. While guests praise the cleanliness and spaciousness of the rooms, as well as the proximity to halal and Malaysian dining options, several recurring issues include outdated facilities, poor air conditioning, and inconsistent service from staff. The hotel is best suited for travelers prioritizing location and basic amenities over luxury.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 58
- Staff & Service
- 60
- Room Comfort & Cleanliness
- 62
What guests love
- Strong location near multiple tube stations, Hyde Park, and Kensington Palace, with many nearby restaurants and shops.
- Clean and spacious rooms with kitchenettes, praised for their functionality and cleanliness.
- Positive mentions of halal and Malaysian food options in the neighborhood and on-site restaurant.
Worth knowing
- Outdated and poorly maintained rooms and bathrooms, with complaints about mold, musty smells, and uncomfortable beds.
- Inconsistent and sometimes poor service from staff, with reports of rudeness, unresponsiveness, and lack of helpfulness.
- Lack of air conditioning in many rooms, leading to discomfort during warmer weather.
- Issues with cleanliness in some areas, including dirty carpets, mold in bathrooms, and even reports of bedbugs.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Meeting rooms
- Air conditioning in some rooms
- Kitchen
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Restaurant
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Accessible
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
Common questions
Is there air conditioning in the rooms at Grand Plaza Serviced Apartments?
Air conditioning is available in some rooms, but many guests have reported a lack of air conditioning, leading to discomfort during warmer weather.
How is the service quality at Grand Plaza Serviced Apartments?
Service quality is mixed, with some guests praising the staff while others report inconsistent service, including rudeness, unresponsiveness, and a lack of helpfulness.
Are the rooms at Grand Plaza Serviced Apartments clean and well-maintained?
While many guests praise the cleanliness of the rooms, there are recurring complaints about outdated facilities, mold, musty smells, and in some cases, bedbugs.
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