Holiday Inn London - Kensington High St. by IHG
Holiday Inn London - Kensington High St. by IHG, Wrights Ln, London W8 5SP, United Kingdom
Gumo's take
Holiday Inn London - Kensington High St. is a mid-range hotel offering a convenient location near major attractions and transport links, including a 14-minute walk to Kensington Palace. It is known for its clean and functional rooms, friendly service, and amenities like a spa, indoor pool, and fitness center. While the hotel is praised for its breakfast and staff, some guests have noted that the rooms and bathrooms are cramped, and maintenance issues occasionally arise. It suits travelers seeking a comfortable, no-frills stay with good access to London's cultural and historical sites.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 72
- Staff & Service
- 82
- Room Comfort & Cleanliness
- 68
What guests love
- Friendly and helpful staff, with many guests praising the service at check-in and during their stay.
- Excellent location, with easy access to the Underground and nearby attractions like Kensington Palace and Hyde Park.
- Clean and well-maintained rooms, with many guests noting the cleanliness and comfort of the beds.
Worth knowing
- Rooms and bathrooms are often described as cramped or small, with some guests finding it difficult to move around or use the facilities comfortably.
- Maintenance and cleanliness issues in some rooms, including mold, stains, and malfunctioning fixtures, were reported in several negative reviews.
- Some amenities, such as the hot tub and sauna, have been reported as out of order or poorly maintained.
- Noise and privacy issues, including thin walls and loud elevators, were mentioned in a number of reviews.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Massage
- Spa
- Doctor on call
- Air conditioning
- Refrigerator
- Coffee maker
- Private bathroom
- Bathtub in some rooms
- Shower in some rooms
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Kid-friendly
- Activities for kids
- Indoor pool
- Lifeguard
- Hot tub
- Parking (extra charge)
- Accessible
- Accessible parking
- Business center
- Meeting rooms
- Arabic
- Dutch
- English
- French
- German
- Hindi
- Italian
Common questions
Is the hotel's location convenient for visiting Kensington Palace?
Yes, the hotel is conveniently located just a 14-minute walk from Kensington Palace, making it easy for guests to visit this major attraction.
What are the main issues guests have reported with the rooms?
Guests have reported that the rooms and bathrooms are often cramped, with some finding it difficult to move around comfortably. Additionally, maintenance issues such as mold, stains, and malfunctioning fixtures have been noted in several reviews.
Does the hotel have a fitness center, and what equipment is available?
Yes, the hotel has a fitness center with elliptical machines, treadmills, free weights, and other equipment available for guests to use free of charge.
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