Hotel Indigo London Clerkenwell by IHG

Hotel Indigo London Clerkenwell by IHG, 2 Clerkenwell Rd, London EC1M 5PQ, United Kingdom

4.7 · 332 reviews analysed
Hotel Indigo London Clerkenwell by IHG – photo 1
Hotel Indigo London Clerkenwell by IHG – photo 2
Hotel Indigo London Clerkenwell by IHG – photo 3
Hotel Indigo London Clerkenwell by IHG – photo 4

Gumo's take

Hotel Indigo London Clerkenwell by IHG is a modern, stylish hotel in the vibrant Clerkenwell neighborhood, known for its excellent service, comfortable and well-designed rooms, and proximity to major London attractions. Guests frequently praise the 24-hour room service, the attached Sabini bar and Hat & Feathers pub, and the breakfast buffet. The hotel is particularly popular with families, business travelers, and those seeking a quiet yet centrally located base in London. Its strong points include attentive staff, a clean and modern atmosphere, and a convenient location near public transport and cultural landmarks.

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How guests rate it

Location
90
Facilities
88
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Highly praised 24-hour room service and breakfast buffet, with guests noting the variety and quality of food options.
  • Modern, stylish, and well-designed rooms with comfortable beds and thoughtful amenities like USB charging ports and rainfall showers.
  • Excellent service from staff, with multiple reviews highlighting the friendliness, professionalism, and attentiveness of the team, especially in the bar and restaurant.

Worth knowing

  • Some guests reported housekeeping issues, including infrequent cleaning and unresolved requests for service during stays.
  • A few reviews mentioned minor design flaws, such as beds composed of two separate mattresses and showerheads too low for taller guests.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Activities for kids
  • Fitness center (extra charge)
  • Meeting rooms
  • English
  • Hindi
  • Italian
  • Spanish
  • Private bathroom
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Accessible
  • Accessible elevator
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Refrigerator
  • Coffee maker

Common questions

Does the hotel offer 24-hour room service, and what do guests say about the food quality?

Yes, Hotel Indigo London Clerkenwell offers 24-hour room service, and guests frequently praise the variety and quality of the food options available.

What are the key strengths of the hotel's service and dining options?

The hotel is highly praised for its excellent service, with guests noting the friendliness and professionalism of the staff. The attached Sabini bar and Hat & Feathers pub are also popular, and the breakfast buffet receives frequent positive mentions in reviews.

Is the hotel a good option for families, and what amenities are available for children?

Yes, the hotel is a good option for families, as it offers activities for kids and is noted for being a quiet yet centrally located base. The rooms are modern and well-designed, with thoughtful amenities like USB charging ports and rainfall showers.

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