Hotel Lily
Hotel Lily, 23-33 Lillie Rd, London SW6 1UG, United Kingdom
Gumo's take
Hotel Lily is a budget-friendly, no-frills hotel in London with a 2.3/5 aggregate rating and a 2.0-star rating. It is best suited for travelers seeking a basic, inexpensive place to sleep in a convenient location near public transit and major attractions like the Natural History Museum and Hyde Park. However, the hotel is frequently criticized for poor cleanliness, outdated and poorly maintained rooms, and subpar service. Guests who prioritize comfort, hygiene, or modern amenities are likely to be disappointed.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 32
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 28
What guests love
- Convenient location with easy access to public transit and nearby attractions like the Natural History Museum and Victoria and Albert Museum.
- Some guests noted friendly and helpful staff, particularly at check-in and during room changes.
Worth knowing
- Rooms are frequently described as dirty, with complaints about mold, stains, broken fixtures, and poor maintenance.
- Bathrooms are a major concern, with negative sentiment (196 out of 213) and frequent complaints about cleanliness, broken fixtures, and poor water pressure.
- Staff service is inconsistent, with many guests reporting rudeness, lack of responsiveness, and poor communication.
- The hotel lacks modern amenities and comfort, with many guests noting thin walls, poor insulation, and outdated furniture.
Amenities
- Free Wi-Fi
- Breakfast
- Paid parking
- Accessible
- Pool
- Air-conditioned
- Business centre
- Pet-friendly
- Restaurant
- Airport shuttle
- Fitness centre
- Smoke-free
Common questions
Is the hotel clean and well-maintained?
No, Hotel Lily is frequently criticized for poor cleanliness, with many guests reporting mold, stains, broken fixtures, and poor maintenance in the rooms and bathrooms. The hotel has a notably high number of negative reviews related to cleanliness and property condition.
What are the main nearby attractions and how accessible are they?
Hotel Lily is conveniently located near major attractions like the Natural History Museum (8-minute drive) and Hyde Park. It is also just a 4-minute walk from the nearest public transit, making it easy to explore London using public transportation.
What kind of breakfast is offered at the hotel?
Hotel Lily offers breakfast, with multiple guest mentions of an 'English breakfast.' This suggests a traditional British breakfast option is available, though specific details about the menu or quality are not provided in the data.
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