London Heathrow Marriott Hotel

London Heathrow Marriott Hotel, Bath Road Heathrow, Airport, Hayes UB3 5AN, United Kingdom

4-star property★ 4.3 · 3,643 reviews analysed
London Heathrow Marriott Hotel – photo 1
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Gumo's take

The London Heathrow Marriott Hotel is a 4-star airport hotel known for its proximity to Heathrow Airport, indoor pool, and Italian restaurant Carluccio's. It is particularly favored by business travelers and families for its early check-in flexibility, executive lounge access, and 24-hour room service. While the hotel receives praise for its service and cleanliness, recurring issues with air conditioning, outdated rooms, and limited transport options to the airport are notable concerns.

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How guests rate it

Location
76
Facilities
68
Staff & Service
87
Room Comfort & Cleanliness
72

What guests love

  • Highly praised service, with many reviews highlighting friendly and attentive staff, especially in the executive lounge and restaurant.
  • Well-maintained indoor pool and spa facilities, including a steam room, which are rare in the area.
  • Convenient location near Heathrow Airport, ideal for travelers with early flights.

Worth knowing

  • Recurring complaints about malfunctioning air conditioning units, with some guests reporting ineffective cooling and inconsistent temperatures.
  • Several reviews mention outdated or poorly maintained rooms, including issues with carpets, furniture, and bathroom fixtures.
  • Transport options to and from the airport are limited and often more expensive than expected, with no free shuttle service.

Amenities

  • Wi-Fi (extra charge)
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Pool
  • Indoor pool
  • Parking (extra charge)
  • Self parking (extra charge)
  • EV charger
  • Accessible
  • Accessible parking
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center
  • Treadmill
  • Weight machines
  • Free weights
  • Sauna
  • Meeting rooms
  • English
  • Private bathroom

Common questions

Is there a restaurant available at the London Heathrow Marriott Hotel?

Yes, the hotel features an Italian restaurant called Carluccio's, which is highly praised by guests for its dining experience.

Does the hotel have a pool, and is it indoor or outdoor?

Yes, the hotel has an indoor pool, which is a rare feature in the area and is well-maintained according to guest reviews.

Are there any issues with the air conditioning in the rooms?

Yes, there are recurring complaints about malfunctioning air conditioning units, with some guests reporting ineffective cooling and inconsistent temperatures.

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