London Heathrow Marriott Hotel

London Heathrow Marriott Hotel, Bath Road Heathrow, Airport, Hayes UB3 5AN, United Kingdom

4-star property 4.3 · 3,580 reviews analysed
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Gumo's take

The London Heathrow Marriott Hotel is a 4-star airport hotel known for its convenient proximity to Heathrow Airport and its amenities such as an indoor pool, steam room, and 24-hour restaurant. It is particularly favored by travelers with early flights and those seeking a comfortable, airport-adjacent stay without sacrificing basic comforts. Guests consistently praise the service, especially in the executive lounge and restaurant, and the hotel is highlighted for its spacious rooms and modern facilities. However, recurring issues with air conditioning, outdated rooms, and inconsistent spa facilities are noted in reviews.

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How guests rate it

Location
82
Facilities
76
Staff & Service
85
Room Comfort & Cleanliness
72

What guests love

  • Highly praised service, particularly in the executive lounge and restaurant, with several reviews highlighting friendly and attentive staff such as Sofia and Manish.
  • Convenient location near Heathrow Airport, ideal for travelers with early flights, with taxi services and EV charging available.
  • Well-maintained indoor pool and steam room, which are rare in the area and appreciated by guests.

Worth knowing

  • Recurring complaints about malfunctioning air conditioning and heating in rooms, with some guests reporting temperatures not adjusting as expected.
  • Some rooms are described as outdated or in need of modernization, with issues like broken appliances and dated decor.
  • Spa and wellness facilities, including the sauna and hot tub, are reported to be non-functional or subpar in several reviews.

Amenities

  • Wi-Fi (extra charge)
  • Smoke-free property
  • Credit cards
  • Cash
  • Checks
  • Kid-friendly
  • Pool
  • Indoor pool
  • Parking (extra charge)
  • Self parking (extra charge)
  • EV charger
  • Accessible
  • Accessible parking
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker in some rooms
  • Minibar in some rooms
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Fitness center
  • Treadmill
  • Weight machines
  • Free weights
  • Sauna
  • Meeting rooms
  • English
  • Private bathroom

Common questions

Is the London Heathrow Marriott Hotel a good option for travelers with early flights?

Yes, the hotel is highly convenient for travelers with early flights due to its proximity to Heathrow Airport and offers taxi services for easy airport access.

What are the main issues guests have reported with the hotel rooms?

Guests have reported recurring issues with malfunctioning air conditioning and heating, as well as some rooms being outdated or in need of modernization, including broken appliances and dated decor.

Does the hotel have a pool or spa, and are they in good condition?

The hotel has an indoor pool and steam room, which are well-maintained and appreciated by guests. However, the spa and wellness facilities, including the sauna and hot tub, are reported to be non-functional or subpar in some reviews.

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