Novotel London Canary Wharf
Novotel London Canary Wharf, 40 Marsh Wall, London E14 9TP, United Kingdom
Gumo's take
Novotel London Canary Wharf is a modern high-rise hotel known for its panoramic views of London, rooftop terrace, and indoor pool. It is particularly praised for its friendly and attentive staff, especially at the front desk and breakfast service. The hotel is ideal for travelers seeking a convenient base near Canary Wharf with access to nearby attractions like the Tower of London and St. Paul's Cathedral. Guests frequently highlight the excellent breakfast buffet and the rooftop bar as standout features, though some have noted issues with room maintenance and inconsistent service.
Get your personal match score
Run a live research on Novotel London Canary Wharf — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 90
- Facilities
- 88
- Staff & Service
- 91
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service, particularly at the front desk and breakfast, with multiple guests praising individuals like Michal, May, and Aline for their exceptional hospitality.
- Panoramic views from the rooftop bar and high-floor rooms, offering a 360-degree view of London's skyline and landmarks.
- Well-regarded breakfast buffet with a variety of options and a unique dining experience on the 38th floor.
Worth knowing
- Issues with room maintenance, including faulty air conditioning, thin walls leading to noise disturbances, and problems with bathroom cleanliness and functionality.
- Inconsistent service quality, with some guests reporting unhelpful or unresponsive staff at the front desk and in other areas of the hotel.
- Limited room customization and amenities, such as the absence of coffee machines and limited gym equipment.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Kid-friendly
- Indoor pool
- Fitness center (free)
- Elliptical machine
- Treadmill
- Free weights
- Sauna
- Meeting rooms
- English
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Elevator
- Gift shop
- Housekeeping (daily)
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
Common questions
What are the standout features of the hotel's breakfast service?
The breakfast buffet at Novotel London Canary Wharf is highly praised, with guests frequently highlighting its variety and quality. It is served on the 38th floor, offering a unique dining experience with panoramic views of London.
Is there a fitness center available at the hotel, and what do guests say about it?
Yes, the hotel has a fitness center with free access, including treadmills, elliptical machines, and free weights. Guests have expressed largely positive sentiments about the gym, with 134 positive mentions compared to 42 negative ones.
What issues have guests reported regarding the hotel rooms?
Some guests have reported issues with room maintenance, including faulty air conditioning, thin walls causing noise disturbances, and problems with bathroom cleanliness and functionality.
People also searched for
Park Plaza London Westminster Bridge
London
★ 4.5 (16,015 reviews analysed)
Park Plaza London Westminster Bridge is a 4-star hotel located on the South Bank of the Thames, offering modern…
St. Pancras London, Autograph Collection
London
★ 4.4 (12,848 reviews analysed)
St. Pancras London, Autograph Collection is a 5-star hotel housed in a historic Victorian building, renowned for its…
Royal National Hotel
London
★ 3.6 (12,490 reviews analysed)
The Royal National Hotel is a 3-star, eco-certified hotel located in the heart of London's Bloomsbury neighborhood…
Sunborn London
London
★ 4.4 (11,242 reviews analysed)
Sunborn London is a unique floating hotel moored in Royal Victoria Dock, offering a yacht-style experience with spacious…
The Ned London
London
★ 4.5 (10,296 reviews analysed)
The Ned London is a luxury hotel housed in a restored 1920s bank building in the heart of the City of London. Known for…
Zedwell Piccadilly Circus
London
★ 4.0 (10,242 reviews analysed)
Zedwell Piccadilly Circus is a minimalist, capsule-style hotel in central London, ideal for budget-conscious travelers…