Park Plaza London Park Royal
Park Plaza London Park Royal, 628 Western Ave, London W3 0TA, United Kingdom
Gumo's take
Park Plaza London Park Royal is a contemporary 4-star hotel known for its excellent service, modern amenities, and convenient location near Wembley Stadium and public transport. Guests frequently praise the cleanliness of the rooms, the friendly and accommodating staff, and the quality of the breakfast buffet. The hotel is particularly well-suited for business travelers, families, and event attendees due to its accessibility and on-site facilities like the restaurant, bar, and fitness center. Despite a few minor complaints about parking and room size, the overall guest experience is overwhelmingly positive.
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Research this stayHow guests rate it
- Location
- 86
- Facilities
- 88
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Outstanding staff service, with multiple reviews highlighting the professionalism and friendliness of individuals like Raman, Nina, and Amin.
- Modern, clean, and comfortable rooms with strong emphasis on hygiene and comfort, including positive feedback on air conditioning and room size.
- Excellent breakfast options and dining experiences, with guests frequently praising the restaurant and bar atmosphere.
Worth knowing
- Some guests reported issues with parking, including high costs and limited availability, particularly after 10 PM.
- A few reviews mentioned minor room-related issues, such as a leak in the bathroom and a broken air conditioner in one instance.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Airport shuttle (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Arabic
- Dutch
- English
- French
- German
- Hindi
- Italian
- Japanese
- Portuguese
- Spanish
- Restaurant
- Bar
- Table service
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Front desk
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Private bathroom
- Shower
Common questions
Is the hotel suitable for families, and what amenities are available for children?
Yes, Park Plaza London Park Royal is family-friendly, and it offers kid-friendly amenities. The hotel also has a restaurant, bar, and fitness center for added convenience.
What are the common guest complaints about the hotel?
Some guests have reported issues with parking, including high costs and limited availability, particularly after 10 PM. A few reviews also mentioned minor room-related issues, such as a leak in the bathroom and a broken air conditioner.
What do guests most frequently praise about the hotel?
Guests frequently praise the outstanding service from the staff, the cleanliness and comfort of the rooms, and the quality of the breakfast buffet. The restaurant and bar atmosphere also receive high praise.
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