Safestay London Kensington Holland Park
Safestay London Kensington Holland Park, Holland Park Ave, Holland Walk, London W8 7QU, United Kingdom
Gumo's take
Safestay London Kensington Holland Park is a budget-friendly hostel in a historic mansion located within Holland Park, offering dorms and private rooms with a lively, community-focused atmosphere. It is praised for its central location near major attractions and its welcoming staff, particularly Veronica and Ricardo. However, recurring issues with cleanliness, bed bugs, and safety concerns—especially in shared spaces—have led to mixed guest experiences. While some guests highlight the value for money and the peaceful park setting, others report problems with room maintenance, hygiene, and an older, less respectful demographic in shared dorms.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 58
- Staff & Service
- 67
- Room Comfort & Cleanliness
- 52
What guests love
- Strong staff presence and helpfulness, with several guests specifically mentioning Veronica and Ricardo as friendly and professional.
- Strategic location in a beautiful park, close to major London attractions like the Royal Albert Hall and Natural History Museum.
- Affordable pricing for a central London location, with some guests noting good value for money.
Worth knowing
- Recurring reports of bed bugs and poor cleanliness in bathrooms and shared rooms, with some guests describing 'disgusting' conditions.
- Safety concerns, including incidents of physical altercations, theft, and an older demographic in shared dorms, which some guests found intimidating.
- Issues with room design and amenities, such as uncomfortable beds, lack of privacy curtains, and poor ventilation or temperature control.
Amenities
- Wi-Fi (free)
- Smoke-free property
- Kid-friendly
- Restaurant
- Bar
- Breakfast
- Front desk (24 hour)
Common questions
Is the hotel clean, especially in shared areas like bathrooms?
The hotel has mixed reviews regarding cleanliness, with recurring reports of poor hygiene in shared spaces and bathrooms. Some guests described the conditions as 'disgusting,' while others praised the overall cleanliness, so experiences may vary.
Are there safety concerns at the hostel, especially in shared dorms?
Yes, there are reported safety concerns, including incidents of physical altercations and theft. Some guests also found the older demographic in shared dorms intimidating, which has contributed to mixed guest experiences regarding safety.
How is the location of the hotel in relation to major London attractions?
The hotel is centrally located in Holland Park, with a 7-minute drive to the Royal Albert Hall and a 10-minute walk to public transit. Its strategic location makes it convenient for visiting major attractions like the Natural History Museum.
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