Shangri-La The Shard, London
Shangri-La The Shard, London, 31 St Thomas St, London SE1 9QU, United Kingdom
Gumo's take
Shangri-La The Shard, London is renowned for its unparalleled panoramic views of the city from its 52nd-floor infinity pool and high-end dining options. It is ideal for couples, families, and luxury travelers seeking a memorable stay with exceptional service and a prime location near major attractions like the Shard and Borough Market. Guests consistently praise the hotel's luxurious rooms, attentive staff, and unique skyline vistas, making it a standout choice for special occasions and romantic getaways.
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Research this stayHow guests rate it
- Location
- 95
- Facilities
- 88
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 92
What guests love
- Unmatched panoramic views of London from the 52nd-floor infinity pool and guest rooms
- Exceptional service and personalized attention from staff, with many guests praising the hospitality and responsiveness
- High-end dining and bar experiences, including TĪNG and GŎNG, with views of the city skyline
Worth knowing
- Some guests reported issues with room cleanliness, including a sewage smell and outdated room features like old TVs
- Spa and pool facilities were described as small and occasionally crowded, with limited amenities like no cold plunge pool
- A few guests noted inconsistencies in service quality, including unprofessional behavior from certain staff members
Amenities
- Wi-Fi (free)
- Smoke-free property
- Front desk (24 hour)
- Full-service laundry
- Pool
- Indoor pool
- Hot tub
- Accessible
- Restaurant
- Bar
- Room service
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
- Parking
- Airport shuttle (extra charge)
- Fitness center
- Sauna
- Air conditioning
Common questions
What are the standout features of Shangri-La The Shard, London?
The hotel is renowned for its unparalleled panoramic views of London from the 52nd-floor infinity pool and guest rooms, exceptional service, and high-end dining options like TĪNG and GŎNG. It's also ideal for luxury travelers and special occasions due to its prime location near the Shard and Borough Market.
Are there any issues with the hotel's cleanliness or room quality?
Some guests reported issues with room cleanliness, including a sewage smell and outdated features like old TVs. However, the majority of guests praised the luxurious rooms and overall property quality.
What dining and bar options are available at the hotel?
Shangri-La The Shard offers high-end dining and bar experiences, including TĪNG and GŎNG, both of which provide views of the city skyline. Guests frequently praised the cocktails and overall dining atmosphere, though some noted mixed experiences with the bar service.
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