Shangri-La The Shard, London

Shangri-La The Shard, London, 31 St Thomas St, London SE1 9QU, United Kingdom

4.6 · 6,496 reviews analysed
Shangri-La The Shard, London – photo 1
Shangri-La The Shard, London – photo 2
Shangri-La The Shard, London – photo 3
Shangri-La The Shard, London – photo 4

Gumo's take

Shangri-La The Shard, London is a luxury hotel located in the iconic Shard tower, offering breathtaking skyline views and a blend of Asian-inspired design with Western touches. It is ideal for travelers seeking a high-end, tranquil experience with easy access to major London attractions like Borough Market and Tower Bridge. The hotel is particularly family-friendly, with thoughtful amenities for children and standout features such as the highest hotel pool in Western Europe. While the price is steep, the combination of exceptional service, unique design, and unparalleled views makes it a memorable stay for those who prioritize luxury and ambiance.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Exceptional skyline views from all areas of the hotel, including the 52nd-floor infinity pool and restaurant.
  • Thoughtful family-friendly amenities, including personalized welcome messages, kids' menus, and stuffed fox mascots.
  • High-quality in-room features such as Frette linens, Japanese washlet toilets, and motorized shades for privacy.
  • Prime location near major attractions like Borough Market, Tower Bridge, and London Bridge Tube station.

Worth knowing

  • Privacy concerns in certain rooms due to the building's unique architecture, requiring motorized shades to prevent visibility into neighboring rooms.
  • Limited power outlets and USB ports in rooms, especially by the beds, which may inconvenience guests with multiple devices.
  • Pool and sauna close at 6 p.m., and children are not permitted after 6 p.m., limiting flexibility for some guests.
  • High prices for accommodations and dining, which may not be justified for guests who do not prioritize the views.

Common questions

What are the standout features of Shangri-La The Shard, London?

Standout features include the highest hotel pool in Western Europe, exceptional skyline views from all areas of the hotel, and a blend of Asian-inspired design with Western touches. The hotel also offers a tranquil luxury experience with high-quality in-room features like Frette linens and Japanese washlet toilets.

Is Shangri-La The Shard, London family-friendly?

Yes, the hotel is family-friendly with thoughtful amenities such as personalized welcome messages, kids' menus, and stuffed fox mascots. The location near attractions like Borough Market and Tower Bridge also makes it convenient for families.

What are some limitations of staying at Shangri-La The Shard, London?

Some limitations include privacy concerns in certain rooms due to the building's architecture, requiring motorized shades for privacy. Additionally, the pool and sauna close at 6 p.m., and children are not permitted after that time. The hotel also has limited power outlets and USB ports in the rooms.

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