The Prince Akatoki London
The Prince Akatoki London, 50 Great Cumberland Pl, Marble Arch, London W1H 7FD, United Kingdom
Gumo's take
The Prince Akatoki London is a 5-star boutique hotel that blends Japanese minimalism with luxury hospitality in the heart of London. Known for its exceptional service, serene atmosphere, and proximity to major attractions like Hyde Park and Oxford Street, it appeals to travelers seeking a tranquil yet centrally located retreat. Guests frequently praise the cleanliness, the Japanese-style restaurant, and the thoughtful attention to detail, especially in the form of amenities like the Toto bidet toilets and curated breakfast options. While the hotel is celebrated for its staff's warmth and professionalism, some guests have noted minor issues with room size and soundproofing.
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Research this stayHow guests rate it
- Location
- 93
- Facilities
- 82
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional service with staff consistently described as warm, attentive, and helpful, including personalized gestures like room upgrades and early check-ins.
- Authentic Japanese design and amenities, including a Toto bidet toilet and a Japanese fine-dining restaurant (Tokii), which guests praise for its sushi and omakase menu.
- High cleanliness standards, with frequent housekeeping and a 'spotless' reputation, as noted in multiple reviews.
Worth knowing
- Some guests reported issues with room size and soundproofing, particularly in lower floors or smaller rooms, leading to noise disturbances.
- A few reviews mentioned inconsistencies in bathroom quality, including mold and water splashing issues in the shower.
- One or two guests noted billing errors and poor communication from staff, though these appear to be rare.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Front desk (24 hour)
- Baggage storage
- Concierge
- Currency exchange
- Full-service laundry
- Self-service laundry
- Elevator
- Housekeeping (daily)
- Fitness center
- Accessible
- Accessible parking
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator
- Coffee maker
- Minibar
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Boutique shopping
- Kid-friendly
- Parking (extra charge)
- Valet parking (extra charge)
- Car rental onsite
- Business center
- Meeting rooms
- Cantonese
- Dutch
- English
- French
- German
- Italian
- Japanese
- Mandarin
- Russian
- Spanish
Common questions
Is the hotel pet-friendly, and are there any additional charges for pets?
Yes, The Prince Akatoki London is pet-friendly, with an extra charge for guests bringing pets. Dogs and cats are allowed.
What do guests say about the breakfast options at the hotel?
Guests frequently praise the breakfast buffet at The Prince Akatoki London, with 49 positive mentions in reviews. The curated breakfast options are highlighted as a key strength of the hotel.
How is the noise level and room size in the hotel?
Some guests have reported issues with room size and soundproofing, particularly in lower floors or smaller rooms, which can lead to noise disturbances. However, the hotel is generally praised for its overall property quality and cleanliness.
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