The Trafalgar St. James London, Curio Collection by Hilton

The Trafalgar St. James London, Curio Collection by Hilton, 2 Spring Gardens, Trafalgar Sq, London SW1A 2TS, United Kingdom

5-star property★ 4.6 · 1,868 reviews analysed
The Trafalgar St. James London, Curio Collection by Hilton – photo 1
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The Trafalgar St. James London, Curio Collection by Hilton – photo 3
The Trafalgar St. James London, Curio Collection by Hilton – photo 4

Gumo's take

The Trafalgar St. James London, Curio Collection by Hilton is a 5-star hotel renowned for its prime location in Trafalgar Square and its exceptional service. Guests consistently praise the friendly and attentive staff, particularly the concierge and restaurant teams, as well as the modern, clean, and comfortable rooms. The hotel is ideal for travelers seeking a central London base with easy access to major attractions like the National Gallery, Big Ben, and the London Eye. Its rooftop bar and restaurant, Rockwell Bistro & Wine, are also highlighted for their ambiance and quality of food and service.

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How guests rate it

Location
97
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with many guests specifically praising the concierge and restaurant teams for their attentiveness and professionalism.
  • Prime location in Trafalgar Square, offering easy access to major London landmarks and public transport.
  • Modern, clean, and well-maintained rooms with high-quality bedding and amenities.

Worth knowing

  • Some guests noted that certain rooms, particularly basement rooms, lack natural light and may not be clearly communicated during booking.
  • A few reviews mentioned minor issues with room design, such as limited plug access for hair styling in some rooms.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Kid-friendly
  • Parking (extra charge)
  • Self parking (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Meeting rooms
  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

What is the hotel's location and how convenient is it for visiting London's major attractions?

The Trafalgar St. James London, Curio Collection by Hilton is located in Trafalgar Square, offering easy access to major attractions like the National Gallery, Big Ben, and the London Eye. Its prime location is highly praised by guests, with 360 positive mentions in reviews.

What are the key strengths of the hotel's service and amenities?

The hotel is known for its exceptional staff service, particularly the concierge and restaurant teams, with 467 positive mentions in reviews. Amenities include a rooftop bar and restaurant, 24-hour room service, free Wi-Fi, and a kid-friendly environment.

Are there any limitations or issues guests should be aware of regarding the rooms?

Some guests noted that certain rooms, especially basement rooms, may lack natural light and this may not be clearly communicated during booking. Additionally, a few reviews mentioned limited plug access for hair styling in some rooms.

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