The Trafalgar St. James London, Curio Collection by Hilton

The Trafalgar St. James London, Curio Collection by Hilton, 2 Spring Gardens, Trafalgar Sq, London SW1A 2TS, United Kingdom

5-star property 4.6 · 1,744 reviews analysed
The Trafalgar St. James London, Curio Collection by Hilton – photo 1
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The Trafalgar St. James London, Curio Collection by Hilton – photo 3
The Trafalgar St. James London, Curio Collection by Hilton – photo 4

Gumo's take

The Trafalgar St. James London, Curio Collection by Hilton is a 5-star hotel known for its central location in Trafalgar Square and exceptional service. Guests consistently praise the staff's warmth and attentiveness, particularly in the restaurant and concierge services. The hotel's rooftop bar and proximity to major London landmarks like the National Gallery and Big Ben make it a top choice for travelers seeking convenience and comfort. While the rooms are modern and clean, some guests note that certain layouts or amenities (like small vanities or lack of windows in basement rooms) can be limiting.

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How guests rate it

Location
98
Facilities
88
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with many guests highlighting exceptional front desk, concierge, and restaurant staff like Rob, Sajjad, and Yahya.
  • Excellent location in Trafalgar Square, within walking distance to major London attractions like the National Gallery and Buckingham Palace.
  • High-quality breakfast and dining experiences, with particular praise for the Rockwell Bistro and its cocktails.

Worth knowing

  • Some rooms, particularly basement rooms, lack natural light and may be unsuitable for guests with allergies due to air quality concerns.
  • A few guests noted that the restaurant menu can be limited and not always up to expectations for fine dining.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Kid-friendly
  • Parking (extra charge)
  • Self parking (extra charge)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Meeting rooms
  • English
  • French
  • Italian
  • Portuguese
  • Russian
  • Spanish
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Doctor on call
  • Air conditioning
  • Refrigerator
  • Coffee maker
  • Minibar
  • Private bathroom
  • Bathtub in some rooms
  • Shower

Common questions

Is the hotel located near major London attractions?

Yes, the hotel is centrally located in Trafalgar Square and within walking distance to major landmarks like the National Gallery and Big Ben.

What are the standout features of the hotel's service?

The hotel is highly praised for its exceptional service, with guests frequently commending the front desk, concierge, and restaurant staff for their warmth and attentiveness.

Are there any limitations to the hotel's room offerings?

Some rooms, particularly basement rooms, lack natural light and may have limited amenities like small vanities, which could be a concern for guests with allergies or specific comfort needs.

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